WEBCAST - This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.
Posted: July 10, 2009 | Premiered: July 10, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Customer Data Management | Sales | Sales Force Automation | Sales Order Management | Sales Orders | SAP (Product)

WHITE PAPER - Read this paper to see how HP's Business Availability Center software can help you monitor customer experience and proactively identify issues before they become problems.
Posted: June 26, 2009 | Published: June 1, 2009


Topics:  Business Development | Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Enterprise | Enterprise Content Management | Enterprise Systems | ROI | TCO

WHITE PAPER - This white paper highlights four primary ways to use integration to make your business better during a down economy. You'll discover how, with the right integration plan and supporting software in place, your company can increase efficiency, minimize expenses, and streamline and accelerate core processes.
Posted: June 22, 2009 | Published: June 1, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Decision Support Databases | Decision Support Systems | ERP | SOA

WHITE PAPER - Executives, managers, and business users need the ability to quickly discover, collect, analyze, and share relevant information and they need to be able to answer their own questions as they have them. Read this quick report to learn more about a solution that addresses just these needs.
Posted: June 19, 2009 | Published: June 19, 2009


Topics:  Business Intelligence | Business Intelligence Software | Business Management | Data Management | Decision Support Systems | Information Management | Knowledge Management

WHITE PAPER - Operational responsiveness is the ability of business processes and systems to respond to changing conditions and customer interactions as they occur, enabling business leaders to capitalize on opportunities, drive greater efficiencies, and reduce risk. Read this white paper to learn more.
Posted: June 19, 2009 | Published: June 18, 2009


Topics:  Best Practices | Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Processes | Data Management | Operational Support Systems

WHITE PAPER - Read this white paper to learn how after deploying PingFederate or PingConnect your organization will yield a high return on investment and run more efficiently and will have distinct competitive advantage over companies that do not leverage Internet Identity Security Software.
Posted: June 17, 2009 | Published: June 17, 2009


Topics:  Business Management | Identity Management | Internet Security Software | ROI | Security | Security Management | SSO | TCO | Web Services

WHITE PAPER - Download this paper and learn about a decision making solution that will help you survive in this difficult economy by managing decisions with greater precision, agility, speed and consistency while driving down costs.
Posted: June 15, 2009 | Published: February 1, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Business Service Management | CRM | Customer Service Best Practices | Decision Support Systems | SOA

WHITE PAPER - This white paper will expand on what Oracle defines as Complete CRM - how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Sales | Web 2.0

WHITE PAPER - A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
Posted: June 5, 2009 | Published: June 5, 2008


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | CIOs | Operational Metrics (Systems)

WHITE PAPER - Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions.
Posted: June 4, 2009 | Published: January 5, 2009


Topics:  Business Development | Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Middleware | Scalability Testing

WHITE PAPER - In this issue of ONE, Oracle takes a look at how insight combined with effective customer-facing processes can help you rise above your competition while at the same time gaining loyalty with your customers.
Posted: June 4, 2009 | Published: June 4, 2009


Topics:  Business Architectures | Business Continuity Planning | Business Intelligence | Business Management | CRM | Customer Loyalty | Customer Retention | Scalability Testing

WHITE PAPER - This white paper will discuss what you can do to protect your company's data in case of an unexpected disaster. Having a disaster recovery plan is not only a smart business move, but in some cases it is mandatory for legal and regulatory reasons.
Posted: May 28, 2009 | Published: May 28, 2009


Topics:  Business Architectures | Business Continuity Planning | Business Management | Compliance (Systems Operations) | Data Security | Disaster Planning | Disaster Recovery | Risk Management | Systems Management

WHITE PAPER - This survival guide will help you and your company start to plan an effective business continuity plan. The end result should be a reduction in risk factors and to minimize the impact of disasters that are out of your control.
Posted: May 28, 2009 | Published: December 5, 2008


Topics:  Business Continuity Planning | Business Continuity Planning Software | Business Management | Data Center Consolidation | Data Center Management | Data Security | Disaster Planning | Disaster Recovery | Systems Management

WHITE PAPER - It is important for the IT Manager to know the basics of formalized project management. Why? Because every organization needs to be able to implement change and almost all important changes are defined or implemented through project teams.
Posted: May 27, 2009 | Published: May 1, 2009


Topics:  Business Intelligence | Business Management | CIOs | IT Management | IT Managers | Project Management | Project Portfolio Management

VIDEO - Watch this video to learn how the Dell PowerEdge T610 server is a key building block for IT professionals seeking the highest level of performance, availability and expandability in a two-socket server.
Posted: May 21, 2009 | Premiered: May 21, 2009


Topics:  Application Infrastructure | Application Server Hardware | Architectures | Business Management | Infrastructure Management | Server Hardware | Server Management