WEBCAST - Many organizations are hesitant to make the transition from their traditional private branch exchange (PBX) to IP telephony due to the complexity of the process. Watch this webcast to receive a complete customer-tested migration roadmap that takes the complexity out of making this switch.
Posted: October 2, 2009 | Premiered: October 2, 2009


Topics:  IP PBX | IP Telephony | Networking | Telephony Systems | Unified Messaging | VoIP

WHITE PAPER - As Unified Communications (UC) moves increasingly from promise to implementation, questions arise about the best ways to establish UC solutions. This paper describes effective approaches to unifying communications, the importance of optimizing your network infrastructure and how embracing converged communications can increase business productivity.
Posted: September 14, 2009 | Published: September 14, 2009


Topics:  Collaboration | Communications Networks | Messaging Software | Network Management | Networking | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP | VPN | WAN | WAN Switching | Web 2.0

EGUIDE - This E-Guide explains how companies can leverage communications, collaboration and business applications to build a UC solution that produces short- and long-term ROI.
Posted: September 14, 2009 | Published: September 1, 2009


Topics:  IP PBX | IP Services | IP Telephony | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

VIDEO - This video provides a short primer on VoIP and an attackers' objective.
Posted: September 11, 2009 | Premiered: September 11, 2009


Topics:  Malware | Network Best Practices | Network Infrastructure | Network Security | Network Security Hardware | Network Security Software | Phishing | Security | VoIP

PRODUCT OVERVIEW - Five9 is the leader in on-demand call center products. Watch this overview to learn about all the products Five9 has to offer to help improve your call center operations and learn just how easy it is to use the many products available from Five9.
Posted: September 11, 2009 | Published: September 10, 2009


Topics:  Automatic Call Distribution Systems | Call Center Management | Call Center Services | Call Center Software | Call Centers | CRM | CRM Best Practices | VoIP

WHITE PAPER - As experts in every stage of the Unified Communications solution lifecycle, HP can implement solutions for your organization to reduce costs, enhance business responsiveness, and increase end-user productivity.
Posted: September 10, 2009 | Published: August 19, 2009


Topics:  IP Networks | IP PBX | IP Telephony | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Because employees on the move require consistent access to people and data, enterprises have invested heavily in communications. HP and Ericsson have combined their strengths to provide an innovative, standards-based framework to unify and consolidate all the elements of an enterprise communications infrastructure.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  IP PBX | IP Switching | IP Telephony | Unified Messaging | Unified Messaging Systems | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - Converged voice and data networks are becoming a major part of every IT strategy. There are significant advantages in bringing together voice, video, e-mail, instant messaging, business data, and office applications in a single, integrated network. Convergence is not just about cost savings anymore.
Posted: September 10, 2009 | Published: September 1, 2009


Topics:  Communications Systems | IP PBX | IP Phones | IP Telephony | Messaging Software | Unified Messaging | Unified Messaging Systems | Voice Networking | VoIP

WHITE PAPER - With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
Posted: September 8, 2009 | Published: September 9, 2009


Topics:  Economic Environment | Messaging Middleware | Microsoft Exchange | Telecommuting | Teleconferences | Unified Messaging | VoIP

CASE STUDY - Manchester College had phone and voicemail systems that had outlived their life expectancy. CDW implemented an advanced unified communications system that brought their phone and voicemail into the 21st century.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Telephones | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Mail Software | VoIP

EGUIDE - This Trend Advisory guide features a series of articles on Unified Communications. Each piece covers a different aspect of the subject. Learn how convergence communications is changing everything in the business world as more and more companies are taking voice and video to the data network.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Business Intelligence | Systems Management | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - Before moving forward with a converged network several key issues should be addressed: Capacity, security and reliability. CDW can help your organization by arming you with the information you need to choose the ideal solution.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | Unified Messaging | Voice Communications Hardware | Voice Communications Software | VoIP

WHITE PAPER - In an effort to drive profitability and rein in costs, businesses are continually seeking to improve operational capabilities. Primary to this objective are today’s burgeoning network infrastructures which are continually being asked to do more.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Systems | Telephony Services | Telephony Systems | Voice Communications Hardware | Voice Communications Software | Voice Networking | Voice Networking Hardware | VoIP

ESSENTIAL GUIDE - CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Networking | Telephony Services | Telephony Systems | Unified Messaging | Unified Messaging Systems | VoIP

CASE STUDY - When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.
Posted: September 8, 2009 | Published: September 1, 2009


Topics:  Communications Networks | Communications Systems | IP | IP Telephony | Unified Messaging | Unified Messaging Systems | VoIP