PRODUCT OVERVIEW - Read this brief paper for specifics about the CA Spectrum Service Assurance product's features and benefits.
Posted: November 20, 2009 | Published: November 20, 2009


Topics:  Dashboards | IT Infrastructure | IT Management | IT Service Management | Quality Control | Service Level Management

VIDEOCAST - Effective management is critical to addressing IT challenges. In this program, leading experts David Williams of Gartner and Roger Pills of CA break down IT's three key challenges to managing IT complexity: aligning IT to the business, managing costs, and IT maturity.
Posted: November 20, 2009 | Premiered: November 20, 2009


Topics:  Business Intelligence | Business IT Alignment | Business Management | IT Asset Management | IT Infrastructure | IT Management | IT Spending | IT Systems

PRODUCT LITERATURE - This paper examines seven key questions you should ask yourself when choosing the prime hardware vendor for your virtualization solutions.
Posted: November 17, 2009 | Published: November 16, 2009


Topics:  CIOs | Data Center Construction | IT Infrastructure | IT Management | IT Managers | ROI | Server Hardware | Server Virtualization | Storage Virtualization | TCO

IT BRIEFING - This IT Briefing describes XenDesktop and XenApp, and how they work together. You'll also learn why storage matters in a virtual desktop environment and how HP LeftHand P4000 SAN solutions complement Citrix desktop virtualization solutions. Finally you'll learn how Intel vPro technologies enhance client virtualization.
Posted: November 17, 2009 | Published: November 16, 2009


Topics:  Application Deployment | Applications Management | Desktop Management | Desktop Virtualization | Desktop Virtualization Software | IT Infrastructure | SAN | Virtual Desktop Infrastructure

PRODUCT LITERATURE - If you're already running your business on an enterprise grid—good. And if you're running on Sun and Oracle—even better. But if you want to maximize the advantages of your grid, it's time to upgrade to the latest generation of enterprise grid computing products from Sun and Oracle.
Posted: November 16, 2009 | Published: November 16, 2009


Topics:  Applications Management | Grid Computing | IT Infrastructure | IT Management | Oracle (Product) | Server Hardware | Solaris | TCO

ANALYST REPORT - Moving user data and environments to the Internet, so that they can be accessed via any Internet connection, dramatically changes the nature of the underlying server and client platforms. Server platforms must balance performance with power management in view of cost and other requirements such as security and reliability.
Posted: November 12, 2009 | Published: April 1, 2009


Topics:  Cloud Computing | CTOs | IT Infrastructure | IT Managers | Microprocessors | Server Hardware | Server Virtualization

WEBCAST - In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
Posted: November 12, 2009 | Premiered: November 5, 2009


Topics:  Business Service Management | Cataloging (Information Management) | Customer Service | IT Infrastructure | IT Service Management | IT Services | Service Level Management | SLA

WHITE PAPER - Microsoft® Online Services provide businesses with subscription-based Microsoft-hosted online services that offer access to rich communication, collaboration, and productivity applications from anywhere. Read this white paper to learn more.
Posted: November 11, 2009 | Published: June 1, 2009


Topics:  CIOs | Collaboration | Collaborative Applications Software | IT Infrastructure | IT Spending | Microsoft Exchange | Microsoft Office | Productivity | SLA

CASE STUDY - Increasing competition motivated Coca-Cola company executives to launch a new strategic direction, mandating a platform to communicate and engage with all employees. It implemented a Microsoft-based hosted worldwide intranet with messaging and collaboration tools, which are accessible to all employees from any device.
Posted: November 11, 2009 | Published: June 1, 2009


Topics:  Collaboration | Collaborative Applications Software | Customer Service | Employee Performance Management (EPM) | IT Infrastructure | Productivity | Remote Users

CASE STUDY - CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
Posted: November 11, 2009 | Published: June 1, 2009


Topics:  Collaboration | Email Software | IT Infrastructure | Microsoft Exchange | Productivity | Web Conferences | Web Conferencing Software

WHITE PAPER - This white paper defines the challenges facing today's IT executives and steps you can take now to support your organization’s SOA-based initiatives by cutting costs, leveraging your existing IT infrastructure and improving productivity.
Posted: November 11, 2009 | Published: January 15, 2009


Topics:  Business IT Alignment | Business Systems | CIOs | Databases | IT Infrastructure | ROI | SOA

CASE STUDY - annatommie, an orthopedic diagnosis and treatment and rehabilitation center in the Netherlands, was growing rapidly and wanted to take advantage of electronic, automated efficiencies to save money and improve productivity, while minimizing IT costs. Read this case study to learn how Microsoft® Online Services helped them reach their goals.
Posted: November 11, 2009 | Published: February 1, 2009


Topics:  Business Process Automation | Collaboration | Communications Software | Customer Data Integration | Customer Data Management | Customer Data Management Software | Health Care Industry | IT Governance | IT Infrastructure | IT Spending | Microsoft Exchange | Productivity | Software Licensing

WHITE PAPER - Read this paper to learn how you can use IBM's InfoSphere software, and integrated platform for trusted information, to align business and IT, accelerate your projects for faster time to value, leverage your existing infrastructire, and adapt to the changing needs of your business.
Posted: November 11, 2009 | Published: November 11, 2009


Topics:  Business IT Alignment | Business Processes | Data Integration | Data Management | Information Management | IT Infrastructure | IT Management | Master Data Management

WHITE PAPER - This paper describes a high-level cloud computing infrastructure services framework and the underlying technology enablers, such as virtualization, automation, self-service portal, monitoring and capacity planning. It also discusses examples of, and the value propositions for, certain data centers that have been built in this manner to date.
Posted: November 11, 2009 | Published: February 24, 2009


Topics:  Capacity Planning | Cloud Computing | Data Center Management | IT Infrastructure | IT Service Management | Server Virtualization

PODCAST - A Windows 7 migration is an opportunity to drive across the board value into your IT infrastructure. Begin with the end in mind. Learn how to move your IT environment forward by leveraging the latest in security, data protection and systems management along with your Windows 7 refresh.
Posted: November 11, 2009 | Premiered: November 11, 2009


Topics:  IT Infrastructure | Operating Systems | Software Migration | Systems Management | Windows | Windows Security