WHITE PAPER - What is your IT really costing you? Could you be doing more with the technology you have? Could you reduce costs and provide better service to your organization? Read Red Hat's suggestions on 11 questions every CIO should ask their IT manager, and how Red Hat open source solutions can help.
Posted: June 19, 2009 | Published: June 10, 2009


Topics:  Cloud Computing | Cost Benefit Analysis | Data Center Consolidation | Grid Computing | Information Technology End Users | Inventory Management | IT Best Practices | IT Management | IT Managers | Linux | Open Source | Open Source Software | Operating System Virtualization | Server Accelerators | Server Consolidation | Server Virtualization | Software as a Service

EGUIDE - In today's dynamic economy it is important for CIOs to be thinking about how to strengthen their organization and position themselves for success for a future economic upturn and growth. Read this guide to learn how a company can make changes to IT that generate real business value.
Posted: June 18, 2009 | Published: June 18, 2009


Topics:  Business Continuity Planning | Business Intelligence | CIOs | Economic Environment | Infrastructure Management | IT Best Practices | IT Infrastructure | Server Virtualization

WHITE PAPER - The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Customer Satisfaction | Customer Service Best Practices | Customer Support Software | Help Desk Management | Help Desk Management Services | Help Desk Software | IT Best Practices | Service Level Management

WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Service Management | Change Management | Compliance (Systems Operations) | IT Best Practices | IT Service Management | ITIL | Sales Force Automation | Service Level Management | Workforce Management Software

WHITE PAPER - Working harder simply won't get you there. No matter how many people you allocate, sinking more labor into old IT practices cannot concurrently meet rising demands on IT and cut costs. Read about cost-effective, automated ways to meet this challenge head-on in our latest article, “Strategies for Modernizing IT, Reducing Costs, and..”
Posted: June 17, 2009 | Published: June 15, 2009


Topics:  Business Process Automation | Business Process Reengineering | Business Service Management | Data Collection | Help Desk Management | IT Best Practices | IT Service Management | IT Services | ITIL | Service Level Management | SOA | SOA Governance

PODCAST - In this expert podcast, learn how new capacity planning and performance management tools utilize automation and an intuitive interface to increase resource utilization and reduce capital expenditures for your virtualized data center.
Posted: June 16, 2009 | Premiered: June 16, 2009


Topics:  Business Performance Management | Capacity Planning | Cost Benefit Analysis | IT Best Practices | Purchasing Best Practices | Server Virtualization | VMware

PODCAST - Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.
Posted: June 16, 2009 | Premiered: June 16, 2009


Topics:  Blade Servers | Cost Benefit Analysis | IT Best Practices | Purchasing Best Practices | Server Consolidation | Server Virtualization | VMware

PODCAST - Learn how data center virtualization enables your company to implement cost-effective disaster recovery (DR) solutions and reduce DR testing and maintenance costs.
Posted: June 16, 2009 | Premiered: June 16, 2009


Topics:  Business Continuity Planning | Cost Benefit Analysis | Data Centers | Disaster Recovery | IT Best Practices | Server Virtualization | VMware

WHITE PAPER - IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Customer Satisfaction | Downtime | IT Best Practices | IT Governance | IT Infrastructure | IT Service Management | ITIL | Knowledge Management | Operational Metrics (Systems)

WHITE PAPER - IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Automation Software | Help Desk Management | IT Best Practices | IT Spending | ITIL | Service Level Management

EBOOK - Read this E-book to learn about how you can take a proactive approach to regulatory compliance. Rather than waste time and resources tackling one regulation at a time, find out how companies are looking at the big picture and forming security strategies based on their needs. Sponsored By: Imperva and StoredIQ
Posted: June 9, 2009 | Published: June 9, 2009


Topics:  CIOs | Compliance (Systems Operations) | Infrastructure Management | IT Best Practices | IT Governance | Regulations | Regulatory Compliance | Risk Assessment | ROI | Social Networking

WEBCAST - The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
Posted: June 8, 2009 | Premiered: June 8, 2009


Topics:  Asset Management Services | Change Management | Cost Benefit Analysis | Help Desk Management | Help Desk Management Services | Help Desk Software | IT Best Practices | IT Services | Software Licensing | Software Maintenance

WEBCAST - Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
Posted: June 8, 2009 | Premiered: June 8, 2009


Topics:  Compliance (Systems Operations) | Cost Benefit Analysis | Desktop Management | Help Desk Management | Help Desk Management Services | Help Desks | IT Asset Management Software | IT Best Practices | IT Service Management

WHITE PAPER - When an IT skill falls out of favor, it rarely ever comes back. Here's our list of 10 dying IT skills. If any of these skills are your main expertise, perhaps it's time to think about updating your skill set.
Posted: May 13, 2009 | Published: May 13, 2009


Topics:  COBOL | Code Management | IT Best Practices | IT Departments | IT Governance | IT Industry | IT Infrastructure | IT Management | IT Managers | IT Service Management | IT Services | IT Systems | IT Workforce | Programming | Programming Languages

EDITORIAL RESOURCE GUIDE - Gain insight into the top 10 best practices for improving virtual machine performance, and explore a unique online virtualization community. Discover the ten essential virtual management tools, as well as what to consider when making a purchase decision.
Posted: May 7, 2009 | Published: May 7, 2009


Topics:  Data Center Consolidation | Data Center Management | IT Best Practices | IT Management | Scalability Testing | Server Management | Server Virtualization | Server Virtualization Software | VMware