WHITE PAPER - The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money.
Posted: June 10, 2009 | Published: January 8, 2009


Topics:  CRM | Customer Loyalty | Customer Retention | Customer Satisfaction | Customer Self-Service | Economic Environment

WHITE PAPER - This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
Posted: June 10, 2009 | Published: March 9, 2009


Topics:  Budgeting | Cost Benefit Analysis | CRM | Economic Environment | Global Economy | Oracle (Product) | Sales | Sales Force Automation

WHITE PAPER - When the economy turns around, as it will, how will your organization be poised to take advantage of the next expansion? Read the latest white paper written by Steve Diamond, Sr. Director, Product Marketing at Oracle, to learn six areas your organization can focus on to improve business results.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  Budgeting | CRM | Customer Retention | Customer Service Best Practices | Downtime | Economic Environment | Sales

EBOOK - Selling in today's economy is tough. And simply doing more of the same is not the way to survive, much less thrive, in today's economy. There are important dos and don'ts in times like these. This eBook is your industry-specific roadmap out of the economic slump.
Posted: June 10, 2009 | Published: June 10, 2009


Topics:  CRM | Customer Loyalty | Customer Retention | Economic Environment | Marketing | Sales Representatives

WHITE PAPER - This white paper looks at the top three reasons that CRM initiatives fail to achieve their goals and provides clear, practical recommendations for ensuring that your CRM initiative avoids these pitfalls and delivers desired returns.
Posted: June 10, 2009 | Published: June 9, 2009


Topics:  Business Process Management | Change Management | CRM | CRM Best Practices | CRM Software | Customer Retention | Customer Satisfaction | Economic Environment | Productivity | ROI

PRESENTATION TRANSCRIPT - Download this presentation transcript to learn how virtualization has been a major key to the success of everyone's favorite discount travel site as Priceline.com has continued to grow its competitive edge in the face of lean economic times.
Posted: June 5, 2009 | Published: May 27, 2009


Topics:  Backups | CIOs | Data Center Management | Data Centers | Economic Environment | Green Data Center | Green Storage | High Availability | Server Virtualization | Server Virtualization Software | Storage Best Practices | Storage Capacity | Storage Management | Storage Virtualization | TCO

VIDEO - Watch this videocast to learn how virtualization has been a major key to the success of everyone's favorite discount travel site as Priceline.com has continued to grow its competitive edge in the face of lean economic times.
Posted: May 27, 2009 | Premiered: May 27, 2009


Topics:  Backups | CIOs | Data Center Management | Data Centers | Economic Environment | Green Data Center | Green Storage | High Availability | Server Virtualization | Server Virtualization Software | Storage Best Practices | Storage Capacity | Storage Management | Storage Virtualization | TCO

VIDEO - View this videocast to learn how to get a great endpoint security solution that includes management without having to invest a huge amount of resources.
Posted: May 14, 2009 | Premiered: May 14, 2009


Topics:  Economic Environment | Endpoint Security | IT Spending | Secure Content Management | Security | Security Management | Security Spending

WHITE PAPER - This paper highlights the value and benefits Oracle partners bring to IT implementations through the global Accelerate program - fixed-scope/fixed-price approach that ultimately lowers costs to customers and speeds time to value.
Posted: May 4, 2009 | Published: February 25, 2009


Topics:  CIOs | Cost Benefit Analysis | Economic Environment | ERP | Global Economy | ROI | Software | Software and Information Industry Association | Software Best Practices

WHITE PAPER - We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.
Posted: May 1, 2009 | Published: May 1, 2009


Topics:  Economic Environment | Open Source | Open Source Software | Security Best Practices | Security Management | Security Policies | Security Spending | Security Threats

WHITE PAPER - This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
Posted: April 9, 2009 | Published: December 31, 2008


Topics:  Business Environment | Business Management | Business Performance Management | Business Performance Management Software | Data Center Management | Economic Environment | Enterprise Architectures | Enterprise Computing | Enterprise Systems | Environmental Compliance | Political Environment

ANALYST BRIEF - Unified communications (UC), offers the promise of converging voice, data, and video communication and of eliminating many roadblocks in communication. In conducting these in-depth interviews with Microsoft UC products customers, Forrester found that organizations can achieve significant productivity improvements and cost savings.
Posted: April 2, 2009 | Published: August 1, 2007


Topics:  Economic Environment | Email Management | Email Management Services | Instant Messaging Software | Unified Messaging | Unified Messaging Systems

ANALYST REPORT - This white paper will show that by improving process flexibility and transparency, not only can employees and systems adapt more easily to changing requirements, but existing infrastructure and applications can run more smoothly together for longer, thus raising ROI.
Posted: February 25, 2009 | Published: December 1, 2008


Topics:  Business Process Management | Business Processes | Database Management | Economic Environment | IT Infrastructure | Oracle (Product) | SMBs

WEBCAST - View this mediacast and learn how to optimize your storage infrastructure using the latest NAND technologies, HDD and DRAM.
Posted: February 20, 2009 | Premiered: February 20, 2009


Topics:  Budgeting | Business Continuity Planning | Data Management | Disk Backups | Economic Environment | Solid State Disks | Storage Best Practices | Storage Capacity | Strategic Planning

WHITE PAPER - In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.
Posted: February 20, 2009 | Published: February 20, 2009


Topics:  Budgeting | Business Intelligence | Business Process Management | Cost Benefit Analysis | CRM | Customer Service | Economic Environment | Vendors