CASE STUDY - Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
Posted: August 25, 2009 | Published: October 21, 2008


Topics:  Business Management | CRM | CRM Software | Customer Service | Sales | Sales Force Automation | Sales Representatives | TCO

CASE STUDY - When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations.
Posted: August 25, 2009 | Published: June 5, 2008


Topics:  Business Management | CIOs | CRM | CRM Software | Lead Management | Microsoft Outlook | Productivity | Real Estate Industry | Windows Server 2003

WEBCAST - Start smart: get powerful techniques to improve your mission critical systems and product development process by viewing the On Demand Webcast, Building Mission Critical Aerospace and Defense systems with IBM Rational Quality Management Products.
Posted: August 13, 2009 | Premiered: August 5, 2009


Topics:  Business Continuity Planning | Business Environment | Business IT Alignment | Business Management | Cost Benefit Analysis | Quality Control | Query Tools | Risk Assessment | Risk Management

WEBCAST - This webcast presents tips on smarter business intelligence in a down economy. Learn how to position your organization on a "platform of believability" with a single, reliable view of company-wide data. This approach allows for the right information at the right time, making agile, high-risk decisions easier.
Posted: August 6, 2009 | Premiered: July 8, 2009


Topics:  Business Continuation Services | Business Intelligence | Business Intelligence Software | Business Management | Business Performance Management | Business Process Management | Business Systems | Economic Environment

WEBCAST - Learn about the new integration between IBM® Rational® DOORS and IBM® Rational® Quality Manager and how it enables you to implement a successful requirements based testing approach to your development lifecycle.
Posted: August 5, 2009 | Premiered: August 5, 2009


Topics:  Business Environment | Business Intelligence | Business Management | CEOs | CFOs | CIOs | Economic Environment | Quality Control | Quality Control Standards | Risk Assessment | Risk Management

WEBCAST - During the Webcast, we'll show you how adopting a proactive quality management approach to systems and software development can help minimize risk and assist in improving predictability across your development lifecycle.
Posted: August 5, 2009 | Premiered: August 5, 2009


Topics:  Business Development | Business Environment | Business Management | CEOs | CFOs | CIOs | Cost Benefit Analysis | Economic Environment | Risk Management | Systems Management

WHITE PAPER - A survey conducted in February 2009 by the Economist Intelligence Unit, sponsored by Oracle and HP, shows in most companies the business functions and the IT function understand the benefits of modernization. But that does not mean that most companies know how to do it right. Read this white paper for practical advice on achieving modernization.
Posted: July 30, 2009 | Published: June 1, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Processes | ERP | Infrastructure Management | IT Governance | IT Infrastructure | IT Management

WEBCAST - Join Forrester analyst Galen Schreck for a discussion on maintaining readiness for recovery in 2010. He shares ideas on the topic, starting with consolidation and infrastructure, combining virtualization and automation to reduce your cost, making better hardware decisions, and optimizing your data center facilities.
Posted: July 30, 2009 | Premiered: July 30, 2009


Topics:  Business Activity Monitoring | Business Architectures | Business Environment | Business Intelligence | Business Management | Data Center Infrastructure Efficiency | Economic Environment | ROI

WHITE PAPER - Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions.
Posted: July 20, 2009 | Published: February 14, 2008


Topics:  Business Environment | Business Integration Software | Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Business Structures | Business Systems | Customer Service Best Practices

WHITE PAPER - In a challenging economy, the price paid for bad decisions can be dire. Even average decisions can cost your organization dearly. See how information sweet spots and performance management can help you not only weather the storm, but be better prepared to steer your way with greater agility into the upturn.
Posted: July 20, 2009 | Published: March 11, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Business Structures | Economic Environment | Enterprise Resource Management | Performance Testing

WHITE PAPER - Today, the latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and accuracy of decision-making from top to bottom. Knowing your business, market, customers, and competition is critical for any organization. Read this for more...
Posted: July 20, 2009 | Published: April 23, 2009


Topics:  Business Integration Software | Business Intelligence | Business Management | Business Performance Management | Business Process Automation | Business Process Management | Business Service Management | Business Structures | Business Systems | Dashboards | Data Management | Data Management Software | Decision Support Systems

WEBCAST - In this session, you'll learn how to leverage the new features and functionality of JBoss Enterprise SOA Platform v5.0 to rapidly and cost-effectively develop, deploy and manage SOA-based solutions that solve real problems now.
Posted: July 17, 2009 | Premiered: July 17, 2009


Topics:  Business Management | Business Performance Management | Business Service Management | Service Level Management | SOA | SOA Governance | SOAP

CASE STUDY - When Samsung Electronics France needed an automated solution for processing and sending 250,000 invoices per year from its SAP solution, they chose Esker DeliveryWare. This project, carried out by Esker Certified Partner, Aegis, reduced time involved in collecting customer payments by over 10% and enabled invoice tracking.
Posted: July 10, 2009 | Published: July 10, 2009


Topics:  Business Environment | Business Intelligence | Business Management | Business Performance Management | Business Process Automation | Business Process Automation Software | Document Imaging | Document Management

WEBCAST - View this webcast to learn about the advantages of an electronic lifecycle for inbound documents, as well as the benefits of quitting paper and going green. Along with efficiencies and cost-savings results achieved by Esker customers who have quit paper, the web seminar will demonstrate automation of two inbound document processes as examples.
Posted: July 10, 2009 | Premiered: July 10, 2009


Topics:  Business Intelligence | Business Management | Document Imaging | Document Imaging Software | Document Management | Document Management Industries Association | Document Management Software | Document Production | Fax Formats

WEBCAST - This webcast details the top five challenges in processing customer orders and gives practical expert advice on how to solve them. Host Greg Collins also gives an actual industry example and sets some key performance indicators for success.
Posted: July 10, 2009 | Premiered: July 10, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Customer Data Management | Sales | Sales Force Automation | Sales Order Management | Sales Orders | SAP (Product)