WHITE PAPER - This paper examines SDL Tridion's position within the overall content management landscape as defined by business needs, rather than underlying technology. It also explains how organizations can combine different content management technologies to solve various business requirements.
Posted: July 20, 2009 | Published: June 1, 2009


Topics:  Business Intelligence | Business IT Alignment | Content Management | Content Management Systems | Enterprise Content Management | Enterprise Content Management Software | Web Content Accessibility | Web Content Management | Web Services

WHITE PAPER - This document provides you with the knowledge you need to make the connections between the SDL Tridion Web Content Management solution and its effects on your business.
Posted: July 20, 2009 | Published: June 1, 2009


Topics:  Business IT Alignment | Communications Systems | CRM | CRM Services | Customer Interaction Services | Customer Service | Customer Support Software | Web Content Management | Web Development

WHITE PAPER - IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Process Management Software | Business Process Reengineering | IT Auditing | IT Service Management | IT Workforce | ITIL | Sales Force Automation | Workflow Software | Workforce Management Software | Workforce Planning

WHITE PAPER - The journey to ITIL is challenging and requires clarity of vision and a disciplined execution to achieve that vision. By following ITIL practices, your IT organization will become more closely integrated with the business. BMC recommends making the journey to ITIL in a sequence of six incremental steps, the phases of which are driven through...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Service Management | Change Management | Compliance (Systems Operations) | IT Best Practices | IT Service Management | ITIL | Sales Force Automation | Service Level Management | Workforce Management Software

WHITE PAPER - IT Infrastructure Library® (ITIL®) best practices promote a well-functioning, collaborative IT environment that can enable the business and your IT organization to cope with the effects of economic stress. ITIL can help you to deliver higher-performing technology services that help your business to be both more competitive today and...
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Customer Satisfaction | Downtime | IT Best Practices | IT Governance | IT Infrastructure | IT Service Management | ITIL | Knowledge Management | Operational Metrics (Systems)

WHITE PAPER - Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Compliance (Systems Operations) | Data Center Infrastructure Efficiency | Data Center Management | IT Auditing | IT Infrastructure | Mainframe Computers | Mainframe Networking Hardware | Network Management | Server Virtualization

WHITE PAPER - IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Automation Software | Help Desk Management | IT Best Practices | IT Spending | ITIL | Service Level Management

WEBCAST - This Webcast can help you put your business intelligence (BI) and enterprise resource planning (ERP) needs into perspective with application strategy tips offered by Ray Wang at Forrester Research.
Posted: June 1, 2009 | Premiered: June 25, 2009


Topics:  Application Outsourcing | Application Performance Management | Business Intelligence | Business Intelligence Software | Business IT Alignment | Business Performance Management | Business Performance Management Software | Business Process Management | ERP | ERP Software | Strategic Planning

PRODUCT LITERATURE - Virtualization technology presents a number of opportunities for driving capital and operational efficiency for SMBs. Read this brief paper to learn ten cost-saving strategies.
Posted: June 1, 2009 | Published: December 31, 2008


Topics:  Budgeting | Business IT Alignment | IT Infrastructure | Server Virtualization | SMBs | VMware | VMware Server

WHITE PAPER - As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Posted: May 27, 2009 | Published: May 1, 2009


Topics:  Business IT Alignment | Business Service Management | IT Auditing | IT Departments | IT Management | IT Managers | IT Service Management | ITIL | Security Best Practices | Security Managers

WHITE PAPER - This white paper discusses how reduced budgets and growing demands on IT departments have forced organizations to find ways to cut costs, increase IT resource productivity, and optimize existing investments. Find out more about on this topic and how the new Dell Management Console can assist you.
Posted: May 19, 2009 | Published: March 1, 2009


Topics:  Business Development | Business Intelligence | Business IT Alignment | Data Migration | Infrastructure Management | ITIL | Management of Change | Portfolio Management (IT Management) | Server Management

WEBCAST - View this webcast to learn how to treat your network as a business asset and get more out of your network. This webcast highlights a solution to increase visibility and network assessment which will help contain costs.
Posted: May 12, 2009 | Premiered: December 30, 2008


Topics:  Application Performance Management | Bandwidth Management | Business Intelligence | Business IT Alignment | Network Management | Network Monitoring | Network Performance | Network Performance Management Software | Network Testing | Network Traffic Analysis | Network Traffic Management

WHITE PAPER - This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value.
Posted: April 18, 2009 | Published: November 14, 2008


Topics:  .NET | Application Development | Application Development and Integration Services | Application Integration | Business Integration Software | Business IT Alignment | Enterprise Applications Software | J2EE | J2EE Application Server Software | Legacy Applications Software

WHITE PAPER - This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
Posted: April 18, 2009 | Published: April 17, 2009


Topics:  Business IT Alignment | Customer Service | Enterprise Architectures | IT Service Management | IT Services | ITIL | Job Scheduling Software | ROI | Systems Management | Workload Automation

WHITE PAPER - This paper proposes a high-level methodology for implementation of Workload Automation (WLA) - a mature evolution of job scheduling that automates complex IT processing and includes support for event-driven workloads, multiple platforms, Web services, composite applications, SOAs, virtual systems, system and application integration, and more.
Posted: April 17, 2009 | Published: April 17, 2009


Topics:  Application Integration | Business IT Alignment | Enterprise Resource Management | Enterprise Systems | IT Management | Job Scheduling Software | SOA | Web Services | Workflow Software