Genesys for Managed Services: Product Details from Genesys

Security Park, the leading online news site for security professionals

Security News Security companies Jobs forum Knowledge base White papers Research library Security books Special reports Security links Security events Classifieds Directory GET LISTED!

Access Control Biometrics CCTV Intruder Alarms IT Security Manned Guarding Perimeter Protection Physical Security Remote Monitoring Security Services Fire, Health & Safety Other Security Products

Bank and financial services security Buildings and office security Education and school security Entertainment and events security Homeland and Government security Hospital and healthcare security Infrastructure and utilities security Manufacturing and industrial security Public sector security Residential and home security Retail security SME security Sports and recreational security Transport and logistics security

Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

Need a
reference book?
Find it on Amazon:

Security books and magazines in association with Amazon.co.uk

SecurityPark Research Library

Product:	Genesys for Managed Services
Company:	Genesys
Type:	Service
Description:	A managed services call center solution is a flexible ?pay-as-you-go/on-demand? call-center software solution that is provided to enterprises by a Managed Service Provider (such as a major telecommunications service provider). Genesys is the world?s #1 call center software provider and powers solutions from many of the world?s leading managed service providers - many of whom provide a particular industry expertise as part of their overall value-added solution. Genesys is also the leading supplier of a managed services software infrastructure to carriers and service providers who deliver managed services to enterprises. Genesys managed services call center solutions enable any type of customer interaction (voice, email, web chat, etc). In addition, Genesys also provides self-service voice capabilities for managed services offerings (automated voice response systems integrated with companies existing websites) with an award-winning platform that has recently been recognized by industry analysts as the leading self-service voice platform.
	View All Company's Documents

Related Products:	Call Center Software \| Management Service Providers \| SMBs \| Software as a Service

Library Home | Advertise with Us | Product Library

SecurityPark Research Library Copyright © 1998-2009 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@bitpipe.com