It's January, and as we're crawling back to our desks after what I hope was a hearty holiday season, let's all write down one thing we want to do this year. (These days, what I don't write, I don't remember.) Mine says: Connect with customers (you).

As you may have noticed, this is my first editor's letter. I'm starting the new year not just with a resolution but with a promotion. I have the tough job of following our founding editor in chief, Maryfran Johnson, in leading this magazine and our events. So that's one reason for my commitment to hearing you: It's been part of our formula for success since we launched CIO Decisions in April 2005. And as any business person knows, listening to your customers is the single most important thing you can do. They will tell you what they need. If you work together as partners, you will both succeed.