Business Mentor: In System Design, Treat Exceptions like Exceptions: Focus on Systems Design and Development

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Business Mentor: In System Design, Treat Exceptions like Exceptions

sponsored by CIO Decisions

Posted:	05 Mar 2007
Published:	01 Mar 2007
Format:	HTML
Length:	1 Page(s)
Type:	Journal Article
Language:	English

ABSTRACT:

If one of the ways we differentiate ourselves is through excellent customer service and since supporting split payments provides customer service, I wondered whether we should spend resources to customize the new system to support split payments? Diane and I had a good enough relationship to have this conversation.

Author

Niel Nickolaisen
Vice President , Headwaters Inc.
Niel Nickolaisen, a former CIO, is the vice president of strategic planning at Headwaters Inc., an energy and building products firm in South Jordan, Utah.

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