Improving IT Service Support through ITIL: Focus on Application Life-Cycle Management, Application Performance Management, Application Performance Management Software, Change Management, IT Infrastructure, IT Services, ITIL, Security Management, Software Testing, Software Upgrades

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Improving IT Service Support through ITIL

sponsored by Hewlett-Packard Company

Posted:	27 Feb 2008
Published:	01 Dec 2007
Format:	PDF
Length:	21 Page(s)
Type:	White Paper
Language:	English

ABSTRACT:

This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services. Explore ITIL's powerful set of guidelines that enable IT to deliver greater value and better align itself with business needs in an efficient way. Learn how ITIL can be used to address IT service support challenges including change management, incident management and problem management.

Author

Rebecca Herold

BROWSE RELATED RESOURCES

Application Life-Cycle Management | Application Performance Management | Application Performance Management Software | Change Management | IT Infrastructure | IT Services | ITIL | Security Management | Software Testing | Software Upgrades

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