Communications Service Provider Develops a Flexible Process & Exception Management Approach: Focus on Content Management Services, SOA, Telecommunications Service Providers

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Communications Service Provider Develops a Flexible Process & Exception Management Approach

sponsored by Vitria

Posted:	12 Mar 2008
Published:	01 Aug 2007
Format:	PDF
Length:	2 Page(s)
Type:	Case Study
Language:	English

ABSTRACT:

The company had been using an older version of BusinessWare and wanted to upgrade to the latest version 4.3. After reviewing the functionality of Vitria's newest products, Order Accelerator and Resolution Accelerator, the client chose to implement all three products to get the most comprehensive solution for their business needs. This comprehensive suite of products provided enterprise-class BPM, SOA (Service Oriented Architecture) infrastructure, and the most extensive exception management platform.

BROWSE RELATED RESOURCES

Content Management Services | SOA | Telecommunications Service Providers

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