WHITE PAPER - The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: November 6, 2009 | Published: November 5, 2009


Topics:  Communications Diagnostic and Test Equipment | Communications Hardware | Communications Networks | Communications Software | Communications Systems | Unified Messaging | Unified Messaging Systems

WHITE PAPER - In this white paper, we will look at some of the key changes that will be revealed with the new version of Exchange and how these changes will impact the messaging environment.
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Data Management | Database Administration | Email Archiving | Email Management | Email Management Software | Messaging Software | Microsoft Exchange | Storage Management | Unified Messaging | Unified Messaging Systems

WHITE PAPER - In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Converged Networks | IP Routing | IP Telephony | IP Videoconferences | Network Capacity | Network Configuration Management | QOS | Unified Messaging | Voice Networking

WHITE PAPER - Presence can be defined as the indication, based on user-provided information, on whether co-workers are available and how they prefer to be reached. We will discuss an option that will allow our users to see availability status information of other users in the network via the Cisco Unified Presence Solution version 7.0. (CUPS).
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Communications Software | Communications Systems | Mobile Workers | Network Management | Server Software | Unified Messaging | Unified Messaging Systems | Workforce Management Software

WHITE PAPER - This white paper will focus on discovering and implementing Cisco's Unified Mobility solutions so that we can give our mobile employees an easier, and yet, more robust way of communicating, no matter the wired or wireless network they are currently connected to.
Posted: August 27, 2009 | Published: August 27, 2009


Topics:  Access Control | Access Control Software | Mobile Device Management | Mobile Workers | Network Management | Unified Messaging | Voice Networking | Workforce Management Software | Workforce Planning

WHITE PAPER - There is a well-spring of features and capabilities of Microsoft's Exchange Server 2007 messaging platform. The longer you use it, the more treasures you can pull up from the deep. In this paper, we'll look at and discuss five things you probably don't know about Exchange Server 2007.
Posted: July 27, 2009 | Published: July 27, 2009


Topics:  Advanced Planning and Scheduling Software | Edge Computing | Email Management Software | Email Server Software | Messaging Software | Microsoft Exchange | Software Licensing | Unified Messaging | Unified Messaging Systems

WHITE PAPER - As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Posted: May 26, 2009 | Published: May 26, 2009


Topics:  Cloud Computing | Collaboration | Instant Messaging | Instant Messaging Software | RSS | SaaS ERP | Software as a Service | Telephony Systems | Unified Messaging | Unified Messaging Systems | Web 2.0 | Wikis

WHITE PAPER - This paper explains various ways unified communications solutions have proven their ability to help organizations solve various problems like, enabling them to transform their business, streamline business processes and reduce costs.
Posted: February 10, 2009 | Published: February 10, 2009


Topics:  Business Processes | Collaboration | Instant Messaging | IP Telephony | Spreadsheets | Unified Messaging

WHITE PAPER - This paper explains various features (Softkeys) available to the phone while in a call state.
Posted: February 10, 2009 | Published: February 10, 2009


Topics:  LAN | Security | Unified Messaging

WHITE PAPER - Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.
Posted: December 10, 2008 | Published: January 1, 2006


Topics:  Business Continuity Planning | Data Replication | Email Management | Internet Access | Microsoft Exchange | Unified Messaging