Customer Service: Whitepapers & Solutions from Parature, Inc.

Security Park, the leading online news site for security professionals

Security News Security companies Jobs forum Knowledge base White papers Research library Security books Special reports Security links Security events Classifieds Directory GET LISTED!

Access Control Biometrics CCTV Intruder Alarms IT Security Manned Guarding Perimeter Protection Physical Security Remote Monitoring Security Services Fire, Health & Safety Other Security Products

Bank and financial services security Buildings and office security Education and school security Entertainment and events security Homeland and Government security Hospital and healthcare security Infrastructure and utilities security Manufacturing and industrial security Public sector security Residential and home security Retail security SME security Sports and recreational security Transport and logistics security

Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

Need a
reference book?
Find it on Amazon:

Security books and magazines in association with Amazon.co.uk

SecurityPark Research Library

Customer Service sponsored by Parature, Inc.


Reports on Customer Service published by Parature, Inc.

Related Topics

MORE GENERAL: Business Processes

MORE SPECIFIC: Customer Satisfaction | Customer Self-Service | Web-Based Self-Service


3 Matches

Sort by: Title \| Publication Date \| Document Type

	Parature Customer Service™ Software sponsored by Parature, Inc. SOFTWARE LISTING - Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs. Posted: September 3, 2008 \| Published: August 29, 2008 Topics: Competition \| CRM \| CRM Services \| Customer Service \| Internet \| Portals \| Software \| Unified Messaging

	Jobfox Stays ahead of Brisk Growth with Customer Self-Service sponsored by Parature, Inc. CASE STUDY - In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment. Posted: August 28, 2008 \| Published: August 28, 2008 Topics: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Customer Service \| Email \| Help Desk Management \| Help Desks \| Software as a Service \| Spreadsheets

	To Get Promoted in Customer Support, Do These Five Things sponsored by Parature, Inc. WHITE PAPER - Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines. Posted: March 10, 2008 \| Published: March 1, 2008 Topics: Business Metrics \| CRM \| CRM Software \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| ROI \| Succession Planning \| Training


3 Matches

Page: 1

Library Home | Advertise with Us | Product Library

SecurityPark Research Library Copyright © 1998-2008 Bitpipe, Inc. All Rights Reserved.
Designated trademarks and brands are the property of their respective owners.
TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy.
webmaster@bitpipe.com

Today's Top Reports

Most Popular Reports on:

Customer Service

Information Security: DataDrain - How DLP tools can mitigate incidents and offer insight into where data lives

sponsored by Symantec Corporation

The 2008 in Manufacturing Benchmark Report

sponsored by Infor

Improving Operations with Reports, Plans and Metrics

sponsored by Cognos, an IBM Company

KnowledgeAlert!
Sign up for a free newsletter with White Papers, Case Studies and Product Info on: Customer Service
E-mail Address