Customer Service: Whitepapers & Solutions from Bowen & Groves

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Customer Service sponsored by Bowen & Groves


Reports on Customer Service published by Bowen & Groves

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	Bowen & Groves Honored in Fifth Annual International Business Awards(SM) sponsored by Bowen & Groves PRESS RELEASE - Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards. Posted: July 22, 2008 \| Published: July 22, 2008 Topics: Best Practices \| Business Process Management \| Business Service Management \| Customer Service \| ERP \| Manufacturing \| Production Drawings

	Bowen & Groves Wins ContactCenterWorld.com 2008 Members' Choice Award sponsored by Bowen & Groves PRESS RELEASE - Bowen & Groves was voted Best in Class Winner for 6 years running and recognize industry solution providers. Posted: July 22, 2008 \| Published: July 22, 2008 Topics: CEOs \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Sales \| SMBs \| Vendors

	Robinson Fin Machines Drives Productivity up, Lead Times down with M1 sponsored by Bowen & Groves CASE STUDY - As demand for Robinson Fin's fins grew, the company needed to streamline its internal processes to maintain efficiency, lead times and the strong customer service for which it is known. Posted: May 19, 2008 \| Published: May 19, 2008 Topics: Customer Service \| Data Migration \| ERP Software


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