WHITE PAPER - Virtual collaboration and online meeting technologies are advancing SMBs' reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Collaboration | SMBs | Video Services

WHITE PAPER - This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Business Processes | CRM | Hardware | Inventory Management | IT Managers | SMBs | Software | Software as a Service

WHITE PAPER - Cisco small and medium-sized business solutions deliver the security and dependability you need today, with plenty of room to grow as your needs evolve.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Fixed Assets | Productivity | SMBs

WHITE PAPER - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. The survey included organizations from manufacturing, financial services, and professional services firms.
Posted: February 19, 2008 | Published: January 1, 2008


Topics:  Availability | Collaboration | Communications Networks | Cost Benefit Analysis | Hardware | Manufacturing | Mobile Workers | Operational Support Systems | Productivity | SMBs

WHITE PAPER - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.
Posted: February 19, 2008 | Published: January 1, 2008


Topics:  Availability | Collaboration | Financial Services | Hardware | Operational Support Systems | Productivity | Professional Services Automation Software | Professional Services Industries | Small Businesses | SMBs

WHITE PAPER - This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses only on the financial services segment of the market.
Posted: February 19, 2008 | Published: January 1, 2008


Topics:  Availability | Collaboration | Financial Services | Hardware | Manufacturing | Mobile Workers | Productivity | Professional Services Industries | Small Businesses | SMBs | Software

PODCAST - Marcia Turner, author of The Unofficial Guide to Marketing Your Small Business, talks about how to best utilize the tools available on-line to make your small business seem a whole lot bigger.
Posted: February 22, 2008 | Premiered: November 14, 2007


Topics:  Marketing Information Systems | Marketing Literature | Online Advertising | Online Marketing | Small Businesses | SMBs

PODCAST - Spam and other e-mail scams are costing American business $10 billion annually in lost productivity, wasted IT resources, and help desk costs.
Posted: February 22, 2008 | Premiered: September 20, 2007


Topics:  Antispam | Authentication | Email Management | Email Security | Help Desks | Productivity | Small Businesses | Small to Medium-Sized Businesses | SMBs | Spam

WHITE PAPER - For small and medium-sized businesses (SMBs), the impacts of a disaster can result in loss of or lack of access to data, applications, and work facilities.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Business Processes | SMBs

WHITE PAPER - Smart information technology (IT) practices can reduce the environmental impact of conducting business, and help small and medium-sized businesses (SMBs) reduce expenses.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  EPA | SMBs | Telecommuting | VPN

WHITE PAPER - Mobility Express offers businesses the versatility to evolve and scale from a mobile foundation delivering business-grade wireless features to a sophisticated wireless network capable of supporting advanced mobility services and applications.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Customer Service | SMBs | Wi-Fi

WHITE PAPER - Boggs recently talked to Cisco about how SMBs can use IP communications to successfully conduct business in multiple countries, with or without in-country offices.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  CRM | Marketing | SMBs

WHITE PAPER - Small and medium-sized business (SMB) customers and suppliers are increasingly savvy, with high expectations for immediate and personalized service and support.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Business Processes | Collaboration | Regulatory Compliance | SMBs

WHITE PAPER - Enterprises are better able to absorb these rising costs. But caught between limited financial resources and the pressure to keep prices low to be competitive, small and medium-sized businesses (SMBs) really feel the pinch.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Converged Networks | Intelligent Networks | SMBs

WHITE PAPER - Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.
Posted: February 22, 2008 | Published: January 1, 2007


Topics:  Collaboration | Communications Systems | Customer Service | Internet Protocol | IP Networks | Market Research | Networking | Small Businesses | SMBs | Web Conferences