CRM: Whitepapers & Solutions from Pitney Bowes Group 1 Software

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Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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	The Call for More Progressive Self-Service sponsored by Pitney Bowes Group 1 Software WHITE PAPER - This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business. Posted: July 9, 2008 \| Published: July 1, 2008 Topics: Best Practices \| Billing Services \| Billing Software \| Billing Systems \| CRM \| Customer Satisfaction \| Customer Self-Service \| Online Bill Paying Services \| Telecommunications Service Providers

	IT Briefing: Making the Most of OSS and Service Provider CRM sponsored by Pitney Bowes Group 1 Software TRANSCRIPT - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. Posted: June 20, 2008 \| Published: June 1, 2008 Topics: Accounting \| Billing Systems \| Compliance Best Practices \| CRM \| Customer Service \| Marketing \| Product Life Cycles \| Sales Force Automation \| SOA \| Telecommunications Service Providers


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