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Develop an ISO 27001-compliant Information Security Management System
This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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CASE STUDY - Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry.
Posted: September 18, 2007 | Published: October 1, 2004

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Topics:  Automotive Industry | CRM Analytics | Customer Data Management | Data Integration | Data Quality | Marketing | ROI | Spend Management

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TRANSCRIPT - This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
Posted: June 20, 2008 | Published: June 1, 2008

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Topics:  Accounting | Billing Systems | Compliance Best Practices | CRM | Customer Service | Marketing | Product Life Cycles | Sales Force Automation | SOA | Telecommunications Service Providers

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