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Next-Generation OSS/BSS Challenges

WHITE PAPER: Posted: June 10, 2008 | Published: June 7, 2008
This Expert Lesson will look at service providers' next-generation OSS/BSS challenges and opportunities, whether that means having a third-party assessment or outsourcing OSS/BSS network management.
Topics: Fraud Protection | IP Networks | PSTN | Unified Messaging | VoIP |
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No-touch' Flow-Through Provisioning Solution for Wireless Service Providers

PRODUCT LITERATURE: Posted: June 5, 2008 | Published: April 10, 2007
This white paper describes Alcatel-Lucent's provisioning solution, Wireless Service Activation Manager (SAM); describes the operational advantages of the SAM provisioning solution; and outlines the provisioning solution.
Topics: Customer Satisfaction | Order Management Systems | Wireless Service Providers |
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Episode 3: Supporting Operations Transformation with Service Modeling Methodology

PODCAST: Posted: June 5, 2008 | Premiered: June 5, 2008
Service Operations Modeling is a technique to characterize the operations of communication services and to establish a series of measurable and important indicators which span the entire lifespan of a service.
Topics: Security Management | Systems Integration |
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Episode 1: Trends and Transformation Impact within the OSS/BSS Marketplace

PODCAST: Posted: June 5, 2008 | Premiered: June 5, 2008
Johanne discusses the current trends in the $20 Billion communication software market place with particular emphasis on business and operations support systems, also known as OSS/BSS.
Topics: Security Management | Systems Integration |
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Episode 2: Steps for Effective Operations Transformation

PODCAST: Posted: June 5, 2008 | Premiered: June 5, 2008
Deepak reviews the critical steps operators need to make to cut operating costs, which fuel over 50% of service provider budgets, he looks at transformation opportunities from a financial point of view reviewing industry benchmarks.
Topics: IP Networks | PSTN | Security Management | Systems Integration |
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From NOCs to ROCs: Helping Service Providers Monitor Business Operations

PODCAST: Posted: May 27, 2008 | Premiered: May 27, 2008
In this podcast, Jeff Cotrupe and Kate Gerwig discuss how service providers are using a revenue operations center (ROC) to at long last integrate revenue processes with the rest of their OSS/BSS fabric.
Topics: Telecommunications Industry | Telecommunications Infrastructure | Telecommunications Services | Telecommunications Standards |
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How to Successfully Transform the Organization during IP Network Transformation

WHITE PAPER: Posted: May 7, 2008 | Published: May 1, 2008
This paper provides an overview of guidelines for addressing the organizational change that must accompany transformation to an IP-based network and business.
Topics: Courseware | IP Networks | Resource Management | Training |
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How to Effectively Transition to VoIP and IMS - Big Bang or Phased Approach?

WHITE PAPER: Posted: May 6, 2008 | Published: May 1, 2008
This white paper describes the key drivers motivating service providers to migrate to IPbased networks as well as the most effective first steps, including the network topologies involved in the transformation.
Topics: Networking | VoIP |
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Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs

WHITE PAPER: Posted: May 6, 2008 | Published: January 1, 2007
This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.
Topics: Networking | PSTN |
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The Coming Carrier Network Infrastructure - A Very Different Landscape New Partnerships, New Business Models for Tomorrow's Telcos

WHITE PAPER: Posted: May 6, 2008 | Published: January 1, 2007
To compete in this new environment, operators are rethinking their business models and are turning to outsourcing arrangements as a way to enhance their competitive positioning. Ownership of the network infrastructure is increasingly being viewed a...
Topics: Business Models | Network Infrastructure | Partnerships |
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IPTV Test and Measurement Best Practices

WHITE PAPER: Posted: May 6, 2008 | Published: January 1, 2007
This paper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service for the purposes of service assurance.
Topics: Best Practices |
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Smart Metering - Enabling Greater Energy Efficiency

WHITE PAPER: Posted: May 6, 2008 | Published: January 1, 2007
Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
Topics: Data Management |
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"SmartGridNet" Architecture for Utilities

WHITE PAPER: Posted: May 6, 2008 | Published: January 1, 2007
This paper describes an evolutionary approach to an intelligent communications network ("SmartGridNet"), maximizing leverage of the existing asset base and minimizing capital and operations expenses.
Topics: High Availability | Networking | Quality of Service | Routing | Switching |
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Managing Video Networks in a Metro Environment

WHITE PAPER: Posted: May 6, 2008 | Published: January 1, 2007
Next generation networks are a key enabler of an effective end-to-end security solution. Preventing disruptive elements is both a public duty and a key business requirement to entice passengers and generate the associated revenues.
Topics: Outsourcing | Security | Threats |
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Wireless Backhaul for 3G Networks

WHITE PAPER: Posted: January 31, 2008 | Published: January 1, 2007
This white paper addresses challenges in building cost-effective backhaul network solution including the need for cellular operators to focus on backhaul network.
Topics: Network Management | Quality of Service | WiMAX |
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