WHITE PAPER - Service providers are combining conversational services with presence and digital television so an end user can see which friends are watching a particular TV show and subsequently chat with them and other viewers all on the TV screen.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  IP Networks | IT Infrastructure

WHITE PAPER - Building on the solid foundation of advanced, comprehensive network design, the service provider will mitigate the inherent risks associated with transformation, bring new services to market and enhance customer experience.
Posted: August 22, 2008 | Published: August 22, 2008


Topics:  Customer Service | Email | IP Networks | MPLS | Personalization | Program Management | WAN

PODCAST - Telecom providers need to embrace higher-margin value-added services and guarantee network service quality to distinguish themselves from the competition and position themselves for growth.
Posted: August 15, 2008 | Premiered: August 14, 2008


Topics:  Business Intelligence | Managed Security Services | SMBs | Telecom Spending | Telecommunications Industry | Telecommunications Services

WHITE PAPER - This whitepaper examines how telecom providers can exploit the growing desire for managed services by delivering the right network management and application performance services.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Application Performance Management | Business Systems | Network Management | Operational Support Systems | Outsourcing | SOA | Software as a Service | Telecom Provisioning | Telecom Spending | Vendors

WHITE PAPER - This white paper dimensions the two-stage evolution from today's prevalent product level support model to network-level support and ultimately to service-level support.
Posted: August 5, 2008 | Published: August 1, 2008


Topics:  Customer Service | IPTV | QOS | SLA | Telecommunications Service Providers | Telecommunications Software | VoIP

VIDEO - Check out this videocast to learn about the importance of protecting offline laptops and other endpoint devices and how comprehensive endpoint security strategies can increase overall data security.
Posted: July 21, 2008 | Premiered: July 21, 2008


Topics:  Wireless Networks

WHITE PAPER - This white paper discusses the convergence of IT and networking in the telecommunications industry.
Posted: August 5, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Communications Systems | Network Architectures | Network Convergence | Networking | Telecommunications Services | Telecommunications Software

WHITE PAPER - This white paper describes the key drivers motivating service providers to migrate to IPbased networks as well as the most effective first steps, including the network topologies involved in the transformation.
Posted: May 6, 2008 | Published: May 1, 2008


Topics:  Networking | VoIP

WHITE PAPER - This paper provides an overview of guidelines for addressing the organizational change that must accompany transformation to an IP-based network and business.
Posted: May 7, 2008 | Published: May 1, 2008


Topics:  Courseware | IP Networks | Resource Management | Training

WHITE PAPER - Advanced DPI supplies intelligence service providers can use to better manage traffic, mitigate current and future security threats, and develop and deploy new services.
Posted: January 31, 2008 | Published: November 1, 2007


Topics:  LAN | Security | VoIP

CASE STUDY - Botniabanan AB required a state-of-the-art communications solution for Sweden new high-speed line, Alcatel-Lucent is responsible for the design and deployment of radio communications solution for the Bothnia line 13 tunnels.
Posted: August 11, 2008 | Published: November 1, 2007


Topics:  Interoperability | Testing

WHITE PAPER - This paper provides a perspective on positioning IPTV within an overall market strategy and business model to increase the likelihood of commercial success.
Posted: September 10, 2007 | Published: September 3, 2007


Topics:  Hackers | Intrusion Prevention | IPTV | Security Management | Telecommunications Hardware | Telecommunications Industry | Telecommunications Software

WHITE PAPER - This white paper discusses how Detailed Service Models have become the blueprints required to build Service-Oriented Operations. Read this white paper to learn the key components and multiple benefits of the service modeling process.
Posted: September 10, 2007 | Published: May 1, 2007


Topics:  Application Development | Application Integration | QOS | SOA | SOA Governance | Telecommunications Industry | Telecommunications Networks | Triple Play Services

PRODUCT LITERATURE - This white paper discusses how Detailed Service Models have become the blueprints required to build Service-Oriented Operations. Read this white paper to learn the key components and multiple benefits of the service modeling process.
Posted: January 31, 2008 | Published: May 1, 2007


Topics:  Application Development | Application Integration | QOS | SOA | SOA Governance | Telecommunications Industry | Telecommunications Networks | Triple Play Services