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Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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	CRM and Social Networking: Engaging the Social Customer sponsored by Microsoft WHITE PAPER - As social networking sites explode in popularity, the hype and interest continue to build. But sorting the fact from the hype can be a challenge. This paper discusses tangible ways that organizations can extract measurable business value from social networking by leveraging it in conjunction with Customer Relationship Management (CRM) solutions. Posted: September 14, 2009 \| Published: June 9, 2009 Topics: Blogs \| CRM \| CRM Analytics \| Customer Interaction Services \| Customer Loyalty \| Customer Profiles \| Social Computing \| Social Networking \| Web 2.0

	Under Siege: Protecting the Gateway and Network From Predators Requires New Layers of Security sponsored by CDW Corporation WHITE PAPER - Threats today burrow deep in computers and hide. Check out this paper to learn the latest research findings related to data breaches and what you can do to protect your organization's data and reputation. Posted: September 8, 2009 \| Published: March 16, 2009 Topics: Blogs \| Encryption Standards \| Hackers \| Identity Management \| Network Security \| Security Management \| Security Spending \| Security Threats

	The Best of Both Worlds: How to Effectively Leverage Social Media Relationships with Real-Time Collaboration Tools sponsored by Citrix Online EBOOK - This eBook explores how organizations can connect and nurture relationships with prospects and customers by effectively leveraging social media and real-time collaboration tools. Posted: August 21, 2009 \| Published: August 19, 2009 Topics: Blogs \| Collaboration \| Collaborative Applications Software \| CRM \| Customer Service \| Customer Service Best Practices \| Social Computing \| Social Networking \| Web 2.0 \| Webcasts \| Wikis

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