SOFTWARE LISTING:   Posted: April 24, 2008 | Published: April 25, 2008
Dialogue allows you to design, develop, maintain, and output fully personalized and consistent communications of all types for delivery in high-volume print/mail and real-time service-oriented production environments. The platfo...

WHITE PAPER:   Posted: April 23, 2008 | Published: April 1, 2008
MARKETERS ARE FLYING BLIND WHEN IT COMES TO LEVERAGING CUSTOMER DATA AND ANALYTICS: A new CMO Council study finds lack of customer data sharing, integration and insight is impacting competitiveness, retention rates, revenue and profitability.

JOURNAL ARTICLE:   Posted: April 12, 2008 | Published: April 1, 2008
If the risk of losing customer or partner information outweighs its value, why collect it in the first place?

BOOK:   Posted: March 27, 2008 | Published: June 1, 2007
New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures ...

WHITE PAPER:   Posted: March 24, 2008 | Published: August 1, 2007
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.

WHITE PAPER:   Posted: March 24, 2008 | Published: May 1, 2007
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.

WHITE PAPER:   Posted: March 24, 2008 | Published: August 1, 2007
Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.

WHITE PAPER:   Posted: March 18, 2008 | Published: January 1, 2007
This 2008 Customer Data Security Study reveals how quickly and how well retailers are responding to the PCI mandate and what measures retailers are taking now to minimize the risks associated with the capture, retention, and use of customer-specific data.

CASE STUDY:   Posted: March 18, 2008 | Published: April 1, 2006
Among the priorities for the new system were ease of use by salespeople, an easy-to-manage centralized customer database for lookup and validation, and the use of broadband connectivity.

CASE STUDY:   Posted: March 18, 2008 | Published: November 1, 2007
Magruder's supermarkets needed point-of-sale technology that linked up with inventory, customer and back-office administrative software, while processing transactions faster, so they moved on to HP rp5000 Point of Sale System.

PODCAST:   Posted: March 12, 2008 | Premiered: March 11, 2008
In this 12-minute podcast, appropriate for both business and IT professionals, hear advice and tips for effective data quality program management from industry expert Evan Levy, partner and co-founder of Baseline Consulting.

WEBCAST:   Posted: March 11, 2008 | When: March 11, 2008
In this webcast, find out the most common data quality pitfalls, learn how to identify potential problems and get expert advice for designing successful data quality programs.

WHITE PAPER:   Posted: March 11, 2008 | Published: March 1, 2008
This white paper will show how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future.

WEBCAST:   Posted: March 10, 2008 | When: March 19, 2008
Learn how to enhance your sales-enablement strategy to leverage investments in CRM and content management systems, improve marketing workflow and ensure your customer data is up to date.

WHITE PAPER:   Posted: March 6, 2008 | Published: January 1, 2006
Learn how applying customer value to your organization's business process model can generate a single customer view to ultimately increase customer acquisition and retention rates.