WHITE PAPER - This paper explains Five myths of infrastructure monitoring and how end-user monitoring can help you improve customer satisfaction.
Posted: August 28, 2008 | Published: August 27, 2008


Topics:  Application Performance Management | Customer Satisfaction | Reporting Software | User Experience

WHITE PAPER - This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
Posted: August 15, 2008 | Published: August 15, 2008


Topics:  Application Infrastructure | Email | Infrastructure Management | Legacy Applications Software | Performance Testing | Server Virtualization | Troubleshooting | User Experience | Virtual Machine Monitor | Web Services

WHITE PAPER - E2E SI define as a "golden thread" that elegantly ties together all deployment lifecycle phases, weaving project work packages and workflows together for maximum efficiency and making IPTV deployments and enhancements predictable.
Posted: August 5, 2008 | Published: January 1, 2007


Topics:  IPTV | Network Management | Testing | Training | User Experience

WHITE PAPER - Rich Information Applications integrated with a performance management strategy helps high-performing organizations improve decision making at all levels by ensuring better operational performance and execution.
Posted: July 31, 2008 | Published: July 21, 2008


Topics:  Business Intelligence | Databases | High Availability | Spreadsheets | User Experience

CASE STUDY - Aladdin and PGP Corporation have partnered to address some customer challenges. Aladdin's eToken and PGP desktop encryption solution packages are now certified to interoperate together to provide customers with unmatched protection of their PC data.
Posted: July 28, 2008 | Published: July 1, 2008


Topics:  Authentication | Business Performance Management | Business Performance Management Software | Continuous Data Protection | Data Security | Email Security | Encryption Standards | Regulations | User Experience

VIDEOCAST - Watch this video to learn about the '80/20' rule of Single Sign On (SSO), and the best practices for reducing sign-ons.
Posted: July 22, 2008 | Premiered: July 22, 2008


Topics:  Best Practices | Kerberos | Service Creation Tools | SSO | User Experience | User Interfaces | Web Identities

WHITE PAPER - This paper looks at recent catalysts of change and how new Rich Internet Application technologies are clearing roadblocks that have historically blocked progress in online business banking.
Posted: July 21, 2008 | Published: July 1, 2008


Topics:  Business Intelligence | Collaboration | Financial Services | Risk Management | Social Networking | User Experience

WHITE PAPER - This paper describes some of the new technologies that have being used by financial firms to give them a real advantage in attracting and retaining wealthy clients.
Posted: July 21, 2008 | Published: July 1, 2008


Topics:  Financial Applications Software | Portals | Reporting Software | User Experience | Wealth Management

WHITE PAPER - Actuate 9 Service Pack 3 solidifies the Actuate 9 Platform by harnessing the powerful new capabilities of the latest open-source BIRT release which, combined with the availability of the Information Objects technology on Linux.
Posted: July 21, 2008 | Published: December 28, 2007


Topics:  Application Performance Management | Business Intelligence | Productivity | Reporting Software | Spreadsheets | User Experience

WHITE PAPER - Discover how Web 2.0 and rich Internet applications (RIAs) can enable superior invoice management as well as financial and physical supply chain management within your corporation.
Posted: July 21, 2008 | Published: March 1, 2008


Topics:  Application Development | Banking Industry | Business Intelligence | Collaboration | Desktop Applications Management | Internet | SOA | Spreadsheets | User Experience | Web Applications Software | Web Services Management

PODCAST - Explore how CRM now includes Web 2.0 capabilities that enhance user experience and productivity. Learn more about a highly personalizable, interactive user interface and how it enables content syndication from internal and external data sources.
Posted: July 15, 2008 | Premiered: July 15, 2008


Topics:  Business Process Management | Business Process Management Software | Collaboration | CRM | CRM Software | Productivity | SAP (Product) | Social Networking | User Experience

VIDEO - Keynote LoadPro is an outsourced Web load testing service. Expert consultants test your site with real-world Internet traffic and uncover performance problems long before they impact your business.
Posted: July 10, 2008 | Premiered: July 9, 2008


Topics:  Databases | Infrastructure Management | Infrastructure Services | Internet | Outsourcing | Server Management | Service Level Management | Testing | User Experience

WHITE PAPER - Read this presentation transcript to learn about application and SOA transformation solutions that address your needs by managing and transforming your entire enterprise to optimize business services and outcomes.
Posted: June 20, 2008 | Published: June 1, 2008


Topics:  Application Development | Application Infrastructure | eBusiness Services | Mergers and Acquisitions | Risk Assessment | Software Implementation | User Experience

WHITE PAPER - Comarch Billing System for Convergent Services uses modern multi-layered architecture and solves problems in many business layers of users and their terminals, access networks, services logic, convergent billing and sales channels.
Posted: June 20, 2008 | Published: January 1, 2007


Topics:  Billing Systems | Sales Channels | Telecommunications Services | User Experience

WHITE PAPER - Triple-Play changes the way the customers perceive their communication service providers.
Posted: June 20, 2008 | Published: January 1, 2005


Topics:  ISP | Telecommunications Service Providers | User Experience