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Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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	Monitor Cloud Platforms, SaaS Applications, and Internal Business Applications from the Same Platform sponsored by Nimsoft, Inc. WEBCAST - This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments. Posted: November 5, 2009 \| Premiered: November 1, 2009 Topics: Cloud Computing \| IT Infrastructure \| IT Management \| IT Services \| Network Management \| Network Monitoring \| Network Performance \| Network Service Providers \| Network Traffic Management

	Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft sponsored by Nimsoft, Inc. CASE STUDY - Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges. Posted: November 4, 2009 \| Published: November 4, 2009 Topics: IT Service Management \| IT Services \| Network Management \| Network Management Services \| Network Managers \| Network Monitoring \| Service Level Management

	How IT Can Help Companies Make Better, Faster Decisions sponsored by SAP AG WHITE PAPER - IT management in small and medium companies can and must understand the information needs and language of their business colleagues within the organization. IT managers must show business managers how IT can enable them to meet and exceed their departmental goals. Posted: October 30, 2009 \| Published: October 30, 2009 Topics: Business Management \| CIOs \| IT Departments \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

	Giving Service Companies a Fast Start sponsored by SAP AG WHITE PAPER - Learn how the SAP Business All-in-One fast-start program can provide service companies like yours with a software solution that helps you respond quickly to customers' expectations of high-quality, differentiated services to help you maintain services relationships - with predictable costs, and low total cost of ownership. Posted: October 29, 2009 \| Published: March 10, 2009 Topics: Business Consulting Services \| Business Intelligence \| Consulting Services Industry \| ERP \| IT Services \| SAP (Product) \| TCO

	Self-Service is Coming to IT Service Delivery…What You Need to Know sponsored by Surgient WEBCAST - User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap. Posted: October 28, 2009 \| Premiered: October 28, 2009 Topics: IT Infrastructure \| IT Services \| IT Spending \| Self-Service Applications Software \| Server Management \| Server Provisioning \| Service Level Management \| SLA \| User Needs Assessments \| Virtual Machine

	Self-Service Provisioning for Dynamic Data Centers sponsored by Surgient DATA SHEET - Despite flat and even shrinking IT budgets, the demand for complex services and infrastructure to support business initiatives continues to increase. The Surgient Virtual Automation Platform™ streamlines the administration of infrastructure delivery. Posted: October 27, 2009 \| Published: October 27, 2009 Topics: Data Center Management \| IT Infrastructure \| IT Services \| IT Spending \| Self-Service Applications Software \| Server Virtualization \| SLA

	SAP® Business All-in-One Fast-Start Program: Creating Affordable, Flexible Solutions for Faster Value sponsored by SAP AG WHITE PAPER - The SAP® Business All-in-One fast-start program enables you to configure a solution online, obtain an estimate of costs, and implement the solution quickly and cost-effectively. It delivers rapid time to value and lets you tailor the solution to meet your changing needs, protecting your long-term investment. Posted: October 26, 2009 \| Published: February 8, 2008 Topics: Business Intelligence \| Business IT Alignment \| Business Processes \| IT Services \| IT Spending \| Operational Metrics (Systems) \| SAP (Product) \| SMBs

	Bankinter turns to Intel® Core™2 Processor with vPro™ technology to strengthen IT services support for desktop PCs sponsored by Intel Technology Provider CASE STUDY - Bankinter, a multichannel bank, chose to work together with Intel and Infogroup in order to benefit from Intel® Core™ 2 Processor with vPro™ technology which it believed could meet its desktop platform manageability challenge. Posted: October 15, 2009 \| Published: May 9, 2008 Topics: Desktop Applications Management \| Desktop Computer Support \| IT Management \| IT Managers \| IT Service Management \| IT Services

	Implementing Best Practices: The Dell Management Console and ITIL sponsored by Dell and Symantec WHITE PAPER - The Dell™ Management Console Powered by Altiris™ from Symantec™ provides a comprehensive management platform based on standardized IT Infrastructure Library (ITIL) processes—facilitating the adoption of industry best practices and helping streamline and simplify IT management in enterprise data centers. Posted: October 15, 2009 \| Published: March 1, 2009 Topics: Data Centers \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

	BI for Small and Mid-sized Businesses sponsored by LogiXML WHITE PAPER - This paper dispels some myths about BI in smaller companies and outlines the main options at your disposal. Posted: October 8, 2009 \| Published: October 8, 2009 Topics: Business Intelligence \| Business Intelligence Software \| IT Services \| IT Systems \| Licensing \| Model Driven Architecture \| Small Businesses \| SMBs

	Dell™ Distributed Device Management sponsored by Dell, Inc. and Intel DATA SHEET - Centrally manage thousands of desktop and laptop PCs – track dispersed assets, dynamically distribute software, manage patches and enforce IT policies via the Internet. Posted: October 7, 2009 \| Published: October 7, 2009 Topics: Desktop Management \| Distributed Computing \| IT Asset Management \| IT Management \| IT Managers \| IT Services

	The Dynamic Infrastructure Worldwide Forum sponsored by IBM WEBCAST - View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges. Posted: October 6, 2009 \| Premiered: June 17, 2009 Topics: Business Continuity Planning \| Business Development \| Business Environment \| Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| IT Infrastructure \| IT Management \| IT Services

	Seeing the Big Picture: A Corporate Guide to Better Decisions through IT sponsored by SAP WHITE PAPER - Executives at small and midsize companies are making critical business decisions every day based on the information available to them. This information can come from a variety of sources: opinions from peers and colleagues; a personal sense of intuition or business judgment; or data derived internally or externally to the organization. Posted: September 28, 2009 \| Published: September 28, 2009 Topics: Business Intelligence Software \| Business Performance Management \| Business Process Management \| ERP \| ERP Software \| IT Management \| IT Services \| IT Systems \| SAP (Product) \| SMBs

	Offering the Cloud to your Clients sponsored by Google Apps Authorized Reseller Program WEBCAST - In this webcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. Posted: September 25, 2009 \| Premiered: September 25, 2009 Topics: Cloud Computing \| Customer Self-Service \| Data Centers \| Hybrid clouds \| Infrastructure Services \| IT Infrastructure \| IT Services \| Middleware \| Platform as a service \| Private cloud computing \| Public cloud computing \| Software as a Service \| VARs

	Podcast- Offering the Cloud to your Clients sponsored by Google Apps Authorized Reseller Program PODCAST - In this podcast, learn how new technologies, demographic shifts and emerging business models in the cloud computing market are changing the way VARs and MSPs are working with clients. Posted: September 25, 2009 \| Premiered: September 25, 2009 Topics: Cloud Computing \| Customer Self-Service \| Data Centers \| IT Services \| Network Service Providers \| Server Management \| Software as a Service \| VARs

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