WEBCAST - This webcast discusses the key metrics that your company can use to help ensure that you accomplished your lean goal.
Posted: September 4, 2008 | Premiered: September 4, 2008


Topics:  Metrics | Quality Control | Retail Trade Industry | Training

JOURNAL ARTICLE - Analytics is just a disciplined approach to doing data analysis. Some call it the science of data analysis, but it's basically taking the data you have and having a disciplined control methodology around how you look at the data and analyze it.
Posted: September 3, 2008 | Published: June 1, 2008


Topics:  Metrics

BOOK - MES is comprised of a relatively mature group of applications designed to manage production workflow from beginning to end, operation by operation.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Enterprise | Manufacturing | Manufacturing Execution Systems | Metrics

WHITE PAPER - This white paper examines the ten common misunderstandings about monitoring and offers suggestions for implementing complete business focused monitoring strategies that can adapt to today's more complex computing environments.
Posted: August 28, 2008 | Published: August 27, 2008


Topics:  CMDB | Enterprise | Metrics

WEBCAST - Listen to this webinar and learn how to grab a peek at your competitors marketing results. It also discusses lead growth, form completion rate, email performance metrics, channels, and best practices.
Posted: August 20, 2008 | Premiered: August 20, 2008


Topics:  B2B | B2B Integration | B2B Integration Software | B2B Online Trading | Best Practices | Budgeting | Channel Management | Email | Lead Generation | Market Research | Metrics | Performance Testing | Product Development

WHITE PAPER - Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.
Posted: August 13, 2008 | Published: August 13, 2008


Topics:  Barcodes | Data Collection | EDI | Handheld Devices | Inventory Management | Inventory Management Software | Metrics | Productivity | Warehouse Management

WHITE PAPER - With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | Dashboards | IT Departments | Marketing | Metrics | Sales

WHITE PAPER - Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Marketing | Metrics | Pricing | Product Life Cycles | ROI | Sales | Software

WHITE PAPER - This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.
Posted: August 11, 2008 | Published: June 1, 2008


Topics:  Customer Service | Downtime | Enterprise | Inventory Management | Manufacturing | Metrics

CASE STUDY - In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
Posted: July 28, 2008 | Published: July 25, 2008


Topics:  Call Center Management | Call Center Services | Call Centers | Customer Service | Help Desk Management | ITIL | Medical Records Management | Medical Software | Metrics | Workflow Software

WHITE PAPER - This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.
Posted: June 26, 2008 | Published: January 1, 2007


Topics:  Lead Generation | Marketing | Metrics | ROI

PRODUCT OVERVIEW - Keynote Application Perspective provides an operational solution for monitoring Web pages and transactions around the clock to quickly determine site outages or slowdowns before your customers are affected. Application Perspective synthetic monitoring ...
Posted: June 26, 2008 | Published: February 1, 2008


Topics:  Financial Services | Metrics | Network Management | Software

WHITE PAPER - Quality of Service (QoS) monitoring is a must for anyone in the telecommunications business, yet the tools and techniques have hardly changed during the last decade.
Posted: June 20, 2008 | Published: January 1, 2007


Topics:  Bandwidth Management | Metrics | QOS

WHITE PAPER - This global CIO2CIO research program was conducted for SAP, Inc. to gain insight into information management practices in various regions of the world and the research was conducted among IT professionals in the U.S., Europe and Asia.
Posted: June 18, 2008 | Published: July 1, 2007


Topics:  Business Intelligence | Data Quality | Information Management | Master Data Management | Metrics

SOFTWARE LISTING - The Actuate Performancesoft Suite helps organizations become top performers by providing an effective method of managing and monitoring metrics and all related activates. With Performancesoft, organizations gain complete visibility into all areas o...
Posted: March 3, 2008 | Published: March 1, 2008


Topics:  Corporate Governance | Financial Reporting | Metrics