WHITE PAPER - Collaboration is a long-term project, with elements of both revenue generation and cost elimination. This paper explores the concerns and process roadmap of supply chain executives in high-tech industries.
Posted: September 29, 2008 | Published: September 18, 2008


Topics:  Collaboration | Cost Benefit Analysis | Manufacturing | Operational Support Systems | Risk Management | ROI | Sales | SOA | Supply Chains

PODCAST - Caught in a pinch of downsizing? Consolidating hardware? Restore IT productivity through automation.
Posted: September 29, 2008 | Premiered: September 29, 2008


Topics:  Downsizing | Hardware Management | Hardware Selection | Operational Support Systems | Productivity | Risk Management | Systems Management | Windows Security

WHITE PAPER - IT managers, striving to decrease their costs and the complexity of their reporting environment, have been looking for a reporting solution that can address all of their reporting needs. Read this white paper for the solution.
Posted: September 23, 2008 | Published: September 23, 2008


Topics:  Business Intelligence | ERP | Information Management | Metadata | Operational Support Systems | Reporting Software | Web Services

VIDEOCAST - This 15-minute Q&A with Chris Wolf of The Burton Group explores how businesses can better optimize their infrastructure management, and why they're looking to data center automation as a core component of their long-term IT strategy.
Posted: September 23, 2008 | Premiered: September 23, 2008


Topics:  Application Monitoring | Application Monitoring Software | Application Performance Management | Application Performance Management Software | Data Center Management | Data Centers | Infrastructure Management | Mainframe Computers | Mainframe Networking Hardware | Mainframe Operating Systems | Operational Support Systems

WHITE PAPER - This whitepaper examines the management issues of Big 4 NSM mega-suites and discusses how a 21st century NSM solution can make your Operations team more productive.
Posted: September 23, 2008 | Published: September 1, 2008


Topics:  IT Asset Management | IT Systems | Network Architectures | Network Infrastructure | Network Management | Operational Support Systems

VIDEOCAST - In this videocast the speakers will be discussing database architecture in the process of data mining that ultimately is the source of what is called business intelligence.
Posted: September 19, 2008 | Premiered: September 18, 2008


Topics:  Architectures | Balanced Scorecards | Business Intelligence Software | Data Mining | Databases | Mobile Workers | Operational Support Systems | Reporting Software | Scalability Testing

PRODUCT LITERATURE - BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper.
Posted: September 19, 2008 | Published: June 1, 2008


Topics:  Business Intelligence | CRM | Customer Satisfaction | Dashboards | Data Integration | Data Quality | ERP | Metadata | Operational Support Systems | Performance Testing | Reporting Software | Workflow Software

WHITE PAPER - In this report, learn how BusinessWeek Research Services (BWRS) launched a research program to determine the views of human resources and information technology (IT) executives, and their CEOs, on how workforce analytics can help their companies.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Data Management | Enterprise | Human Resources Services | Human Resources Software | Information Management | Operational Support Systems | Workforce Planning

WHITE PAPER - CFOs are moving move beyond administrative and transactional tasks, becoming catalysts to improve business performance. This whitepaper discusses important questions that need to be answered to provide the decision support that finance needs.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Business Process Management | CFOs | Collaboration | Data Management | Leadership | Metrics | Operating Systems | Operational Support Systems | Product Development

WHITE PAPER - Read this whitepaper to learn the four steps to uncovering hidden value in a midsize manufacturing company. This simple but disciplined sequence of priorities starts with protecting your existing business.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Customer Satisfaction | Data Management | Manufacturing | Manufacturing Industry | Manufacturing Software | Manufacturing Systems | Operating Systems | Operational Support Systems | Product Life Cycles | Product Management | SMBs

WHITE PAPER - This benchmark study investigates the ways top performing companies develop corporate cultures of reliability and leverage investments in advanced Asset Performance Management (APM) capabilities to improve operational performance.
Posted: September 18, 2008 | Published: September 18, 2008


Topics:  Asset Management Services | Downtime | Enterprise | Financial Systems | Metrics | Operational Support Systems | Performance Testing | Regulatory Compliance

WHITE PAPER - This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Business Intelligence | Customer Satisfaction | Financial Management | Inventory Management | Marketing | Operational Support Systems | Sales | SAP (Product)

WHITE PAPER - This paper-one of four function specific papers-is based on the operations responses and follow-up interviews with operations executives. The other function-specific papers focus on finance, IT, and sales and marketing.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Best Practices | Customer Service | ERP | Inventory Management | Manufacturing | Marketing | Operational Support Systems | Sales | Value Chains

WHITE PAPER - In this paper learn how next generation security management platforms are emerging to combine the best capabilities of security information management, log management, and configuration management.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Compliance (Systems Operations) | Dashboards | Data Center Management | Network Management | Operational Support Systems | Security Management | Workflow Management Coalition

WHITE PAPER - Read this paper to learn how Performance Management can help a company improve nearly any aspect of its business by connecting people and processes across functions and information systems, offering them more complete information.
Posted: September 12, 2008 | Published: September 11, 2008


Topics:  Business Intelligence | Business Process Management | Dashboards | Data Visualization | Desktop Management | Operational Support Systems | Performance Testing | Spreadsheets