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	Solving the E911 Enterprise Location Challenge WHITE PAPER: Posted: July 1, 2008 \| Published: June 1, 2008 There are major networking challenges when dialing an E911 call from an enterprise location compared to a public citizen location.	sponsored by Avaya Inc.

	Next-Generation OSS/BSS Challenges WHITE PAPER: Posted: June 10, 2008 \| Published: June 7, 2008 This Expert Lesson will look at service providers' next-generation OSS/BSS challenges and opportunities, whether that means having a third-party assessment or outsourcing OSS/BSS network management.	sponsored by Alcatel-Lucent

	Episode 2: Steps for Effective Operations Transformation PODCAST: Posted: June 5, 2008 \| Premiered: June 5, 2008 Deepak reviews the critical steps operators need to make to cut operating costs, which fuel over 50% of service provider budgets, he looks at transformation opportunities from a financial point of view reviewing industry benchmarks.	sponsored by Alcatel-Lucent

	Guidelines for Effective 3rd Party Management on Complex Integration and IP Transformation Programs WHITE PAPER: Posted: May 6, 2008 \| Published: January 1, 2007 This paper outlines the challenges of introducing next generation technology and defines the roles and responsibilities of a prime integrator. The critical elements of 3rd party engagement and management are also defined.	sponsored by Alcatel-Lucent

	Harnessing the Voice Revolution WHITE PAPER: Posted: March 20, 2008 \| Published: March 1, 2008 The managed services model may enable enterprises to reduce the risks involved in VoIP deployment while tapping into the service provider's expertise to address quality of service and network management issues.	sponsored by Singapore Telecommunications Ltd

	Capitalizing on Unified Communications: A Business and Technical Strategy Overview WHITE PAPER: Posted: February 26, 2008 \| Published: January 1, 2007 This paper presents Wipro's point of view on the benefits of UC, and describes our unique ability to combine telephony planning and industry-specific expertise with comprehensive UC solutions.	sponsored by Wipro Technologies

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Special Report

Harnessing the Voice Revolution
sponsored by Singapore Telecommunications Ltd

The managed services model may enable enterprises to reduce the risks involved in VoIP deployment while tapping into the service provider's expertise to address quality of service and network management issues.

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