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	Defining Telepresence: How Can It Help Your Organization? sponsored by Polycom, Inc. WHITE PAPER - This whitepaper discusses how and why telepresence can play an important role in the new solutions mix. Posted: July 17, 2008 \| Published: September 1, 2007 Topics: Collaboration \| Interoperability \| Marketing \| ROI \| Vendors

	ATS Evaluation Process sponsored by iCIMS WHITE PAPER - Finding the right applicant tracking system that meets all the needs of your organization can be an overwhelming task, this document is designed as an educational tool to guide your organization in the search for the proper solution. Posted: July 17, 2008 \| Published: July 17, 2008 Topics: Best Practices \| ROI

	Best Practices: Effective Planning for SAP Netweaver Upgrades sponsored by HyPerformix WHITE PAPER - This document discusses key factors for effectively planning, reducing costs and most importantly minimizing the risk of your SAP NetWeaver Upgrade. Posted: July 16, 2008 \| Published: July 16, 2008 Topics: Best Practices \| Business Processes \| Downtime \| ERP \| Hardware \| IT Infrastructure \| NetWeaver \| ROI

	Optimizing SAP® Accounts Payable the Dolphin Best-Practice Approach sponsored by Dolphin Corporation WHITE PAPER - This whitepaper discusses Dolphin's Best Practice approach and solutions for automating and optimizing Accounts Payable in SAP. Posted: July 14, 2008 \| Published: July 1, 2008 Topics: Best Practices \| Business Process Management \| Productivity \| ROI \| Software

	e-Invoicing for Accounts Payable: Towards True Paper-free Vendor Invoice Processing sponsored by Dolphin Corporation WHITE PAPER - This white paper details inefficiencies and obstacles in Accounts Payable focused around invoice capture and processing. Posted: July 14, 2008 \| Published: July 1, 2008 Topics: ERP \| ROI \| TCO

	Comprehensive Services for IT Security and Risk Mitigation sponsored by Cisco Systems, Inc. WHITE PAPER - The gap between the enterprise's needs and the service provider's understanding comes in SLAs and network reliability. Posted: July 10, 2008 \| Published: January 1, 2006 Topics: Best Practices \| Cost Analysis \| Managed Security Services \| ROI \| SLA

	Strategic QA: Steps to Effective Software Quality Assurance sponsored by Telelogic, An IBM Company WHITE PAPER - This paper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning. Posted: July 10, 2008 \| Published: July 1, 2007 Topics: Change Management \| Quality Control \| ROI \| Software \| Software Development Life-Cycles \| Testing

	Outsourcing Systems Management sponsored by OnForce, Inc. WHITE PAPER - In this webcast presenter Rich Ptak talks about the demand for outsourcing, not from a technology perspective but from the perspective of the business. Posted: July 10, 2008 \| Published: July 1, 2008 Topics: Best Practices \| Outsourcing \| ROI \| Systems Management

	Total Economic Impact Of Oracle Universal Content Management sponsored by Oracle Corporation WHITE PAPER - This Forrester Consulting white paper examines the total economic impact and potential ROI that companies may realize by deploying Oracle Universal Content Management, a systematic approach of managing structured and unstructured content. Posted: July 10, 2008 \| Published: July 10, 2008 Topics: ROI

	The Total Economic Impact of Lumension Security's Sanctuary sponsored by Lumension Security WHITE PAPER - The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Sanctuary Application and Device Control on their organizations. Posted: July 10, 2008 \| Published: September 10, 2007 Topics: Endpoint Security \| ROI \| Security

	Selecting a Commision and Incentive Compensation System sponsored by ACTEK, Inc. WHITE PAPER - The number of companies offering solutions has grown dramatically in recent years, and there are currently a number of viable products in the marketplace - this whitepaper provides a framework for selecting the right one for your organization. Posted: July 10, 2008 \| Published: July 9, 2008 Topics: Compensation \| Incentive Management \| ROI \| Software Licensing

	Tiered Storage and Virtualization in the Real World: Calculating the ROI and Cost Savings of a Move to Tiered Storage by Fidelity National Information Services sponsored by Hitachi Data Systems CASE STUDY - This case study documents specify business and economic value realized by one enterprise company after its first year using new storage architecture built on Hitachi tiered storage. Posted: July 9, 2008 \| Published: June 1, 2007 Topics: Backup Software \| IT Infrastructure \| ROI \| Storage Architectures \| Storage Management \| TCO

	A Closer Look at SaaS Purchasing Behaviors and Attitudes sponsored by Citrix Online - GotoMyPC WHITE PAPER - The Software-as-a-Service (SaaS) delivery model provides end users with the full benefits of software access without the high cost and complexity of premise-based counterparts. Citrix Online recently conducted a survey on the subject of... Posted: July 3, 2008 \| Published: July 3, 2008 Topics: CRM \| ERP \| Human Resources Services \| Project Management \| Remote Support Services \| ROI \| Software as a Service

	How to Calculate the ROI of Remote Support sponsored by Citrix Online - GotoAssist WHITE PAPER - Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. Posted: July 2, 2008 \| Published: January 1, 2007 Topics: Customer Satisfaction \| Help Desk Management \| Help Desk Software \| Remote Support Services \| ROI

	Increase First Contact Resolution: The Key to Superior Support sponsored by Citrix Online - GotoAssist WEBCAST - John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. Posted: July 2, 2008 \| Premiered: July 2, 2008 Topics: Customer Satisfaction \| Remote Access Security \| Remote Access Software \| Remote Computing \| Remote Office Connectivity \| ROI

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