WHITE PAPER - Banks, utilities, retailers, and the like are taking advantage of incoming calls and Web visits to make offers to existing customers. In this paper learn how with real-time offer management applications, can help leverage customer information.
Posted: September 16, 2008 | Published: September 16, 2008


Topics:  Call Center Management | Change Management | Cost Benefit Analysis | Customer Satisfaction | Data Management | Real Time Operating Systems | SAP (Product)

CASE STUDY - This case study is based on a leading, Midwestern manufacturer of dental instruments who was in need of a new Enterprise Resource Production system. Learn how Casco's ShopVue, was their solution because it is designed specifically for manufacturers.
Posted: September 10, 2008 | Published: September 9, 2008


Topics:  ERP | Host Management | Manufacturing | Order Management Systems | Project Management | Real Time Operating Systems | Records Management | SAP (Product) | Workforce Planning

WHITE PAPER - Service Level Agreements transform IT departments from being reactive to being proactive. This paper discusses Embarcadero Performance Center, a best-of class database monitoring tool and describes how it can help your Database Administrator.
Posted: September 4, 2008 | Published: September 4, 2008


Topics:  Database Administrators | Databases | Enterprise | IT Departments | Real Time Operating Systems | Reporting Software | SLA | SQL

WHITE PAPER - This whitepaper examines the key issues associated with geographically distributed software development and presents a new and innovative solution: the MKS Federated Server Architecture, or FSA for short.
Posted: August 28, 2008 | Published: August 28, 2008


Topics:  Application Life-Cycle Management | Bandwidth Management | Collaboration | LAN | Networking | Productivity | Real Time Operating Systems

SOFTWARE DEMO - Nimsoft is the premier provider of business-focused service level management solutions that combine advanced SLM functionality and broad platform coverage with unprecedented ease of implementation, deployment and use.
Posted: August 21, 2008 | Published: August 20, 2008


Topics:  Business Processes | Content Delivery | Dashboards | Performance Testing | Real Time Operating Systems | Real-time Analytical Software | Reporting Software | Service Level Management

CASE STUDY - In this case study Calit2 and Cyberinfrastructure for Advanced Marine Microbial Ecology Research and Analysis (CAMERA) develop a cost-effective, high-performance environment where researchers have unlimited access to the existing genomics data.
Posted: July 28, 2008 | Published: July 25, 2008


Topics:  Hardware | Information Management | Information Management Software | Metadata | Real Time Operating Systems | Real-time Analytical Software | Real-time Analytics | Systems Management | Telecommunications Software

WHITE PAPER - In this whitepaper learn about TMOS architecture. TMOS is the first, completely purpose-built, modular, self-contained, real-time, event-driven proxy architecture with the ability to transparently utilize hardware and software unilaterally.
Posted: April 28, 2008 | Published: August 1, 2006


Topics:  Application Deployment | Application Performance Management | Architectures | Network Infrastructure | Proxy Server Hardware | Real Time Operating Systems | TCP/IP