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	A Disruptive Force in the Analytics Industry - LMG Service Sets a New Benchmark for Retail Analytics thanks to Kognitio sponsored by Kognitio CASE STUDY - In this case study Loyalty Management Group (LMG), tried to find a way to offer retailers and suppliers the ability to analyze full Electronic Point of Sale (EPOS) data volumes to help them gain insight, intelligence and statistical confidence. Posted: July 28, 2008 \| Published: July 25, 2008 Topics: Analytic Applications Software \| Business Intelligence \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Disaster Recovery \| POS \| Productivity \| Retail Channels \| Self-Service Applications Software \| Switching

	Maximizing ROI of Consumer-Driven Health Plans and Decision Support Tools sponsored by Workscape WHITE PAPER - Companies that implement a good communications program realize a faster ROI on their CDHPs and decision support tools. Posted: June 9, 2008 \| Published: January 1, 2006 Topics: Benefits \| Customer Satisfaction \| Decision Support Systems \| Health Care Industry \| Human Resources Services \| ROI \| Self-Service Applications Software \| Workforce Management Software

	Energy Efficiency Self-Assessment Tool sponsored by IBM ASSESSMENT TOOL - This self-assessment tool is designed to identify areas where you can improve the operational effectiveness of your systems. Posted: March 13, 2008 \| Published: March 12, 2008 Topics: Best Practices \| Business Intelligence \| Data Center Management \| Data Centers \| ERP \| Self-Service Applications Software

	Advances in Data Warehouse Performance sponsored by IBM WHITE PAPER - Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs. Posted: November 28, 2007 \| Published: May 1, 2007 Topics: Business Intelligence \| Clustering \| Data Storage \| Data Warehouses \| Database Management \| Database Performance Management \| DB2 \| IT Spending \| Logical Partitions \| Query Tools \| Self-Service Applications Software \| Server Management

	SecureLogin Self Service Password Reset sponsored by Protocom Development Systems PRODUCT OVERVIEW - SecureLogin Self Service Password Reset is a cost effective enhancement to SecureLogin Single Sign-On. Posted: July 6, 2004 \| Published: June 1, 2004 Topics: Password Management Software \| Self-Service Applications Software

	VoiceGenie: Enterprise Solutions sponsored by VoiceGenie Technologies Inc. BROCHURE - VoiceGenie provides corporate enterprises and call centers with a wide range of end-to-end solutions comprised of flexible platforms, tools, and industry-proven packaged. Posted: May 18, 2004 \| Published: May 1, 2004 Topics: CTI (Computer Telephony Integration) \| IVR \| Self-Service Applications Software \| Software Development Tools \| Text-to-Speech Software \| Voice Recognition Software \| VoiceXML

	NeXusPoint sponsored by VoiceGenie Technologies Inc. DATA SHEET - NeXusPoint™ is an open, standards-based VoiceXML framework for the development and deployment of on-premise or hosted speech and touch-tone services. Posted: May 18, 2004 \| Published: May 18, 2004 Topics: CTI (Computer Telephony Integration) \| IVR \| Self-Service Applications Software \| Software Development Tools \| Text-to-Speech Software \| Voice Recognition Software \| VoiceXML

	InQuira 6.5 Email Module: Automates Web Self-Service, Optimizes E-Service and Facilitates Assisted Service sponsored by InQuira Inc PRODUCT LITERATURE - Encourage Customer Self-Service and Reduce Costs by Intelligently Deflecting Email Service Requests from Assisted Service Channels. Posted: May 13, 2004 \| Published: May 1, 2004 Topics: Email Management Software \| Natural Language Processing Software \| Search Engines \| Self-Service Applications Software

	InQuira 6.5: Automates Web Self-Service, Optimizes E-Service and Facilitates Assisted Service sponsored by InQuira Inc DATA SHEET - InQuira is a complete platform for automated web self-service--enabling companies to intelligently interact with their customers for both sales and service requests. Posted: May 13, 2004 \| Published: May 1, 2004 Topics: Customer Interaction Services \| Natural Language Processing Software \| Search Engines \| Self-Service Applications Software

	InQuira 6.5 for Customer Service sponsored by InQuira Inc BROCHURE - InQuira is the premier provider of Automated Self-Service Search Technology for Web-Based Sales and Service. Posted: May 13, 2004 \| Published: April 1, 2004 Topics: Customer Service \| Natural Language Processing Software \| Search Engines \| Self-Service Applications Software

	infraEnterprise sponsored by Infra Corporation BROCHURE - infraEnterprise is a 100% web-based application, designed for automating best practice IT service management processes ? Incident, Problem, Change, Configuration, Service Level and Release Management. Posted: February 25, 2004 \| Published: February 24, 2004 Topics: Configuration Management \| Customer Interaction Services \| Customer Support Software \| Help Desk Software \| IT Service Management \| ITIL \| Portals \| Self-Service Applications Software

	Web+Center Version 4.0 On-Line Testing sponsored by Internet Software Sciences SOFTWARE DEMO - The Web+Center customer support product is a suite of four Web applications, Tech+Center, Customer+Center, Business+Center and Pocket+Center. To test the new Web+Center 4.0 Version on-line, please click on one of the application links. Posted: January 30, 2004 \| Published: January 1, 2001 Topics: Customer Support Software \| Help Desk Software \| Self-Service Applications Software \| Small Businesses

	SupportSoft Unveils New Real-Time Service Management Software Platform sponsored by SupportSoft, Inc. PRESS RELEASE - The SupportSoft RTSM platform, serves as the technology foundation for all of SupportSoft's products, helping enterprises operating in real-time avoid or resolve technology-related problems by automating technical support. Posted: November 9, 2003 \| Published: November 1, 2003 Topics: Business Service Management Software \| Customer Support Software \| Real Time Enterprise \| Self-Service Applications Software

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