
|
|
|

|
|
|
|
|
 |
 |
sponsored by Teleformix
DATA SHEET -
ECHO provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.
Posted: July 11, 2008 | Published: July 1, 2008
Topics: CRM | Security | SOA | Web Services
|

|
|
 |
sponsored by Teleformix
DATA SHEET -
ECHO provides the vehicle for focused customer experience management through real-time monitoring and agent performance evaluations.
Posted: July 11, 2008 | Published: July 1, 2008
Topics: CRM | Security | SOA | Web Services
|

|
|
 |
sponsored by Telelogic, An IBM Company
|

|
|
 |
sponsored by Telelogic, An IBM Company
|

|
|
 |
sponsored by Telelogic, An IBM Company
|

|
|
 |
sponsored by Telelogic, An IBM Company
|

|
|
 |
sponsored by Telelogic, An IBM Company
WHITE PAPER -
This white paper addresses five of the foremost change management challenges that CIOs have to meet and how organizations can turn these challenges into a business advantage.
Posted: July 10, 2008 | Published: March 1, 2008
Topics: Change Management | ITIL | Lotus Notes | Six Sigma | SLA | SOA | TCO | Web Services
|

|
|
 |
sponsored by Telelogic, An IBM Company
|

|
|
 |
sponsored by Telelogic, An IBM Company
|

|
|
 |
sponsored by Blue Coat
|

|
|
 |
sponsored by Cognizant Technology Solutions
WEBCAST -
Join Cognizant experts as they talk about a practical approach to implementing BPM - SOA, and realizing the full benefits of this synergy, while avoiding some of the common pitfalls.
Posted: July 10, 2008 | Premiered: July 17, 2008
Topics: SOA
|

|
|
 |
sponsored by Shunra Virtual Enterprise
|

|
|
 |
sponsored by Hewlett-Packard Company
|

|
|
 |
sponsored by Hewlett-Packard Company
|

|
|
 |
sponsored by Wipro Technologies
WHITE PAPER -
ROI is gaining momentum as many sponsors are finding hard to justify SOA initiatives without ROI and ROI often comes as a bottleneck or a barricade in justifying SOA initiative.
Posted: June 27, 2008 | Published: January 1, 2007
Topics: Business Process Management | Customer Service | IVR | ROI | SOA
|

|
|
|  |
|
|
|
SecurityPark Research Library Copyright © 1998-2008 Bitpipe, Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. TechTarget · 117 Kendrick St · Needham, MA · 02494
Use of this web site constitutes acceptance of the Bitpipe Terms and Conditions and Privacy Policy. webmaster@bitpipe.com
|
|

|
|
|
|
KnowledgeAlert!
|
|
Sign up for a free newsletter with White Papers, Case Studies and Product Info on:
SOA
|
|
|