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	The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service sponsored by Genesys WHITE PAPER - This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. Posted: June 3, 2008 \| Published: April 1, 2008 Topics: Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Satisfaction \| Customer Service Best Practices \| IVR \| ROI \| Voice Recognition \| VoiceXML \| VoIP

	SpeechPhone—Simplifying Communications sponsored by SpeechPhone LLC PRODUCT LITERATURE - At SpeechPhone, we know that communication is fundamental to the success of any business. Posted: September 9, 2003 \| Published: September 1, 2003 Topics: Hosting Services \| Natural Language Processing \| Unified Messaging \| Voice Recognition

	Introducing Mandi—Your Virtual Receptionist sponsored by SpeechPhone LLC PRODUCT LITERATURE - Mandi is the most cost-effective way to make sure that calls are answered. Posted: September 9, 2003 \| Published: September 1, 2003 Topics: Hosting Services \| Natural Language Processing \| Unified Messaging \| Voice Recognition

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