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	Data Stewardship- A Tool-based Approach to Reduce Manual Effort and Increase Productivity sponsored by Cognizant Technology Solutions WEBCAST - This Webcast details how to implement effective data management with a repeatable and consistent approach for developing standards, policies and plans. Learn how to reduce the manual effort involved in data management with effective data stewardship. Posted: August 21, 2008 \| Premiered: August 27, 2008 Topics: Data Collection \| Data Management Software \| Data Quality \| Metadata \| Policy Server Software \| Productivity \| Workflow Software

	OTC Derivatives Processing: Blazing a Trail to Automation sponsored by EMC Corporation WHITE PAPER - Read this whitepaper to understand how automation of the confirmation process will allow firms dealing in OTC derivatives to not only handle more volume, but to do so with less operational risk. Posted: August 21, 2008 \| Published: August 15, 2008 Topics: Desktop Publishing \| Desktop Publishing Software \| Document Imaging \| Financial Services \| Risk Management \| ROI \| Word Processing Software \| Workflow Software \| XML

	Making the case for and understanding IT process automation sponsored by CA WEBCAST - Walking through a sample IT process, this webcast highlights the typical break points where manual IT processes can start increasing risk, error rates, compliance and general disorder in an IT operation. Posted: July 29, 2008 \| Premiered: July 29, 2008 Topics: Business Process Management \| Business Process Management Software \| Data Center Management \| Data Centers \| Professional Services Automation Software \| Service Process Optimization Software \| Workflow Software

	Case Study: Children's Memorial Hospital sponsored by ABS Associates, Inc. CASE STUDY - In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. Posted: July 28, 2008 \| Published: July 25, 2008 Topics: Call Center Management \| Call Center Services \| Call Centers \| Customer Service \| Help Desk Management \| ITIL \| Medical Records Management \| Medical Software \| Metrics \| Workflow Software

	IT Briefing Managing Virtual Machine Sprawl: Best Practices sponsored by CA WHITE PAPER - In this whitepaper learn the best practices for managing Virtual Machine (VM) sprawl, including analyzing the entire environment, implementation and enforcement of policies and procedures, and implementation of a centralized automation. Posted: July 22, 2008 \| Published: July 1, 2008 Topics: Best Practices \| Business Process Automation \| Business Process Automation Software \| Infrastructure Services \| IT Infrastructure \| Security \| Server Virtualization \| Virtual Machine Monitor \| VM \| Workflow Software

	Gartner's Magic Quadrant for Marketing Resource Management sponsored by Aprimo, Inc. WHITE PAPER - MRM is a set of processes and capabilities designed to enhance a company's ability to orchestrate and optimize internal and external marketing resources. Posted: June 24, 2008 \| Published: June 1, 2008 Topics: Content Management \| Content Management Software \| CRM \| Customer Satisfaction \| Marketing \| Marketing Information Systems \| Sales and Marketing Software \| Sales Force Automation \| Software as a Service \| Workflow Software

	Opalis Announces New Release, OEM Partnership with CA sponsored by Opalis Software, Inc. WHITE PAPER - This whitepaper covers two April 2008 announcements by Opalis Software Inc. The first announced the general availability of Opalis Integration Server 5.5 and the second introduced an OEM partnership between Opalis and CA. Posted: June 24, 2008 \| Published: June 1, 2008 Topics: Business Process Automation \| Dashboards \| Data Centers \| IT Infrastructure \| ITIL \| ROI \| SLA \| Workflow Software

	SAP Solution Manager and Newmerix: Implementation Best Practices sponsored by Newmerix WHITE PAPER - Newmerix™ Automate! for SAP enhances the Solution Manager Change and Transport System (CTS) enforcing flexible, robust workflows that meet the complex needs of compliant change management processes. Posted: June 5, 2008 \| Published: June 1, 2008 Topics: Application Life-Cycle Management \| Change Management \| NetWeaver \| Regulatory Compliance \| SAP (Product) \| Software Configuration Management \| Software Implementation \| Software Upgrades \| Workflow Software

	Delivering Trusted Data across the Enterprise - Business Objects Data Services sponsored by Business Objects PRODUCT LITERATURE - BusinessObjects Data Services XI 3.0 is your solution for delivering trusted data across the enterprise. It allows you to address initiatives such as ERP, BI, data warehousing, data migration, and master data management. Learn more in this whitepaper. Posted: June 4, 2008 \| Published: June 1, 2008 Topics: Business Intelligence \| CRM \| Customer Satisfaction \| Dashboards \| Data Integration \| Data Quality \| ERP \| Metadata \| Operational Support Systems \| Performance Testing \| Reporting Software \| Workflow Software

	Automation within, around, and beyond Oracle E-Business Suite sponsored by UC4 Software, Inc WHITE PAPER - This white paper will examine how to significantly improve your ROI and describe how UC4 Workload Automation Suite enhances and extends the Oracle E-Business Suite. Posted: June 2, 2008 \| Published: June 1, 2008 Topics: Business Process Automation \| Business Process Automation Software \| Job Scheduling Software \| Oracle (Product) \| Process Management \| Workflow Software

	Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job sponsored by UC4 Software, Inc WHITE PAPER - With the increasing popularity of workflow software, many IT departments are wrestling with the distinction between workflow programs and application automation tools. This paper sheds some light on their distinction. Posted: June 2, 2008 \| Published: June 1, 2008 Topics: Application Performance Management \| Business Integration \| Business Process Automation \| Business Process Automation Software \| Business Processes \| Job Scheduling Software \| SAP (Product) \| Workflow Software

	UC4 Software: Helping IT Achieve Sarbanes-Oxley Compliance sponsored by UC4 Software, Inc WHITE PAPER - This whitepaper describes how UC4 Workload Automation Suite can be used to help meet Sarbanes-Oxley compliance based on the COBIT Control Objectives, a widely adopted set of control objectives. Posted: June 2, 2008 \| Published: June 1, 2008 Topics: Business Integration Software \| Business Process Automation \| Business Process Automation Software \| Business Processes \| CobiT \| Financial Reporting \| Job Scheduling Software \| Sarbanes-Oxley Compliance \| Security \| Workflow Software

	Beyond Job Scheduling: The Road to Enterprise Process Automation sponsored by UC4 Software, Inc WHITE PAPER - This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today. Posted: May 2, 2008 \| Published: April 1, 2008 Topics: Business Process Automation \| Business Process Automation Software \| Enterprise Systems \| Job Scheduling \| Systems Integration \| Systems Management Software \| Workflow Software \| Workload Balancing

	Claims Workstation -- Java-based P&C Claim Management sponsored by Fiserv Insurance Solutions SOFTWARE LISTING - Claims Workstation provides web-based, lifecycle claims management on modern, adaptable technology. It's a customizable solution based on proven technology and gives new flexibility and power through configuration to tailor the system t... Posted: April 25, 2008 \| Published: January 1, 2007 Topics: Security \| Workflow Software

	Business Process Management: Achieving Greater Process Automation sponsored by ILOG, Inc. WHITE PAPER - This white paper explains how a business rule management system (BRMS) can make business process automation easier to understand, maintain and manage. Posted: April 10, 2008 \| Published: January 1, 2008 Topics: Business Intelligence \| Business Intelligence Software \| Business Process Management \| Business Process Management Software \| Business Process Reengineering \| Enterprise Content Management \| HIPAA \| ILM \| Sarbanes-Oxley \| Workflow Software

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Special Report

Top 10 Reasons to Automate Workflow
sponsored by Captaris, Inc.

Learn how to automate repeatable business processes involving document management and delivery, from simple workgroup tasks to complete enterprise-wide processes. Discover how automating workflow will increase productivity and efficiency.

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Workflow Software

Data Stewardship- A Tool-based Approach to Reduce Manual Effort and Increase Productivity

sponsored by Cognizant Technology Solutions

Workflow Vs. Application Automation Tools: Choosing the Right Tool for the Job

sponsored by UC4 Software, Inc

Top 10 Reasons to Automate Workflow

sponsored by Captaris, Inc.

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