WHITE PAPER - This webcast transcript offers instruction on how to formalize your enterprise Business Analysis practice to drive greater value out of all your ITIL initiatives. Learn how to implement a best practices strategy to maximize IT services.
Posted: August 4, 2008 | Published: August 1, 2008


Topics:  Infrastructure Services | IT Auditing | IT Service Management | IT Services | ITIL | Risk Assessment | Risk Management

WHITE PAPER - This webcast will explore the dynamics of developing and putting in place a Business Analysis Center of Excellence and its importance from an enterprise point of view and continually driving high quality IT services throughout the enterprise.
Posted: August 4, 2008 | Published: August 1, 2008


Topics:  Infrastructure Services | IT Auditing | IT Service Management | IT Services | ITIL | Risk Assessment | Risk Management

WHITE PAPER - CA Workload Automation is your solution to the challenges of virtualization, SOA, and composite application delivery. Read about the six layers of change and about building IT systems that can continuously respond to the needs of your business.
Posted: July 22, 2008 | Published: July 1, 2008


Topics:  Application Development | Application Infrastructure | Application Performance Management | Budgeting | Data Centers | IT Services | IT Systems | Network Managers | SOA | Software | Systems Management | Web Services Architecture

WHITE PAPER - The SCA specifications define a programming model for assembling software services in a service-oriented architecture that offers great flexibility and agility.
Posted: July 21, 2008 | Published: January 1, 2007


Topics:  C++ | IT Services | Java | Programming | SOA | SOAP | Software | Web Services | WSDL

WHITE PAPER - A key challenge for those starting a CMDB project is how to define and document detailed requirements that are both appropriate and achievable. This white paper provides expert tips and a template for crafting detailed CMDB project requirements.
Posted: May 19, 2008 | Published: April 1, 2008


Topics:  Business IT Alignment | Business Service Management | CIOs | CMDB | Configuration Management | Decision Support Systems | Enterprise Systems | IT Service Management | IT Services | Project Management | Risk Management | System Implementation

WHITE PAPER - This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services.
Posted: February 27, 2008 | Published: August 1, 2008


Topics:  Application Life-Cycle Management | Application Performance Management | Application Performance Management Software | Change Management | IT Infrastructure | IT Services | ITIL | Security Management | Software Testing | Software Upgrades

WEBCAST - Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: November 28, 2007 | Premiered: December 5, 2007


Topics:  Applications Management | Applications Management Software | IT Service Management | IT Services | Network Monitoring | Network Performance | ROI | TCO

JOURNAL ARTICLE - CIO Jeff Connery created a services organization that supplies IT to two credit unions. Here he shares his rules of the road.
Posted: November 12, 2007 | Published: November 1, 2007


Topics:  Banking Industry | Collaboration | IT Departments | IT Services | Mergers and Acquisitions

WHITE PAPER - Learn how the capability maturity model for services (CMMi) has evolved out of a software maturity model to share common abilities with ITIL across software development and services to bridge business and IT gaps.
Posted: October 29, 2007 | Published: October 1, 2007


Topics:  Business Process Management | Business Process Management Software | IT Service Management | IT Services | ITIL | Operational Support Systems | Service Level Management

PRODUCT LITERATURE - Service configuration management allows organizations to closely align with business objectives such as compliance, security and cost reductions. Learn how your organization can analyze its configuration management processes to improve service delivery.
Posted: June 27, 2007 | Published: June 1, 2007


Topics:  Business IT Alignment | Business Process Automation | Change Management | Configuration Management | IT Service Management | IT Services

JOURNAL ARTICLE - The IT Infrastructure Library framework is all the rage in the enterprise, but many midsized companies aren't ready for its implementation challenges.
Posted: April 3, 2007 | Published: April 1, 2007


Topics:  Business IT Alignment | CMDB | IT Service Management | IT Services | ITIL | Service Level Management

WEBCAST - Find out how qualified customers can receive anywhere from $3,000 to $300,000 of complimentary Porting/ Migration/ or Assessment Services from HP and its Partners.
Posted: September 11, 2005 | Premiered: June 23, 2005


Topics:  Data Migration | IT Services | Partnerships

ANALYST REPORT - This Summit Strategies white paper provides an unbiased Strategic Outsourcing Vendor "Report Card".
Posted: February 17, 2005 | Published: November 30, 2004


Topics:  IT Services

PRODUCT OVERVIEW - Every Internet Service provider should want to secure his service and protect his users by providing a proven Two Factor Authentication method of One Time Password generation system.
Posted: September 22, 2004 | Published: September 1, 2004


Topics:  Authentication | IT Services

PRODUCT OVERVIEW - Using its core high quality IT services as the driving base, GMI has metamorphosed into a strong IT player delving into services for various business sectors.
Posted: April 19, 2004 | Published: January 1, 2004


Topics:  IT Services