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Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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	Pivotal CRM: Built For Sales sponsored by Pivotal CRM, a CDC Software solution PRODUCT DEMO - In this multimedia demo, learn how Pivotal CRM's flexible, innovative features and design give sales users an edge and make them feel the system was built just for them. Posted: July 23, 2009 \| Published: July 23, 2009 Topics: CRM \| Customer Data Management \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| Sales \| Sales Force Automation \| Sales Information Systems

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Customer Data Management

A Guide to the Value of Reliable Data in Retail Banking

sponsored by DataFlux Corporation

The Great Debate: Buy Versus Build

sponsored by Oracle Corporation

Security in the Call Center: Verifying Customer Identities without the Inconvenience

sponsored by RSA, The Security Division of EMC

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