WHITE PAPER - This white paper compares and contrasts the two primary alternatives to thin clients and examines the differentiating characteristics that could impact your CRM implementation. Read on to learn why a smart client CRM solution may be a smarter choice.
Posted: November 11, 2009 | Published: November 11, 2009


Topics:  .NET | ActiveX | AJAX | Application Performance Management | Application Performance Management Software | ASP.NET | ASP.NET AJAX | CIOs | CRM | CRM Best Practices | CRM Services | CRM Software | Thin Client Software

WHITE PAPER - With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
Posted: July 20, 2009 | Published: July 20, 2009


Topics:  IP | IP Networks | IP Routers | Network Management | Network Performance | Networking

WHITE PAPER - No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.
Posted: September 8, 2009 | Published: September 2, 2009


Topics:  IP | IP Telephony | Network Management | Network Management Protocols | Network Management Software | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
Posted: December 10, 2008 | Published: October 11, 2008


Topics:  Business Intelligence | Internet | Internet Applications Software | IP | Network Authentication Protocols | Network Management | UDP

WHITE PAPER - This white paper is intended for IT managers, project leads, and developers who must implement open source business intelligence (BI) to support the ever growing business user needs. You will learn how to add new reporting features and functions to your applications without any scalability issues and more.
Posted: September 9, 2009 | Published: September 9, 2009


Topics:  AJAX | Business Intelligence | Business Intelligence Software | IT Managers | Open Source | Open Source Software | Reporting Software | Web 2.0 | Web Development Tools

WHITE PAPER - This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.
Posted: January 31, 2008 | Published: January 1, 2007


Topics:  Change Management | Data Management | Data Migration | Fault Management | Internet Access | IP | QOS

WHITE PAPER - MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers.
Posted: January 23, 2009 | Published: January 23, 2009


Topics:  IP | MPLS | Network Management | Packet Switching | Routers | Systems Management

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems