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Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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	A Business-Oriented Foundation for Service Orientation sponsored by Microsoft Corporation India Pvt Ltd WHITE PAPER - Service-orientation, with the advent of Web services, is the latest technology solution put forward to automate business activities. Posted: October 20, 2008 \| Published: October 18, 2008 Topics: Business Systems \| Investments \| IT Infrastructure \| IT Services \| ROI \| SOA \| Strategic Planning \| Web Services

	ITIL Version 3 and the IT Service Catalog sponsored by newScale, Inc. WHITE PAPER - A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog. Posted: October 7, 2008 \| Published: October 7, 2008 Topics: CMDB \| Customer Satisfaction \| Financial Management \| IT Service Management \| IT Services \| ITIL \| Portfolio Management (IT Management) \| Productivity \| ROI \| Service Level Management

	Agile Offshore Development with SOA sponsored by Torry Harris Business Solutions WHITE PAPER - This whitepaper presents a set of best practices around Agile Development and SOA which help customers to improve the ways how they can manage their offshore partner in order to improve cost efficiency, risk management and flexibility. Posted: August 26, 2008 \| Published: August 26, 2008 Topics: Application Integration \| Application Life-Cycle Management \| Best Practices \| Cost Benefit Analysis \| Enterprise \| IT Service Management \| IT Services \| Risk Assessment \| SOA \| Testing

	Improving IT Service Support through ITIL sponsored by Hewlett-Packard Company WHITE PAPER - This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services. Posted: February 27, 2008 \| Published: August 1, 2008 Topics: Application Life-Cycle Management \| Application Performance Management \| Application Performance Management Software \| Change Management \| IT Infrastructure \| IT Services \| ITIL \| Security Management \| Software Testing \| Software Upgrades

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