WHITE PAPER - As indirect costs rise and economic pressures increase, the need for profitability and cost management (PCM) also grows. Read this white paper to find out more about how PCM drives business performance by finding drivers of cost and profitability, empowering users with visibility and flexibility, and improving resource alignment.
Posted: September 14, 2009 | Published: September 1, 2008


Topics:  Business Development | Business Intelligence | Business Intelligence Software | IT Auditing | IT Best Practices | IT Management | IT Spending | Oracle (Product) | ROI

WHITE PAPER - IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook. So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today's financial challenges. Learn how with the right approach, processes, and...
Posted: June 18, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Business Process Management | Business Process Management Software | Business Process Reengineering | IT Auditing | IT Service Management | IT Workforce | ITIL | Sales Force Automation | Workflow Software | Workforce Management Software | Workforce Planning

WHITE PAPER - Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs. Learn how five simple steps can help you chart your course to automation and show you how to develop a deliberate and well-planned incremental approach.
Posted: June 15, 2009 | Published: June 15, 2009


Topics:  Business IT Alignment | Business Process Automation | Compliance (Systems Operations) | Data Center Infrastructure Efficiency | Data Center Management | IT Auditing | IT Infrastructure | Mainframe Computers | Mainframe Networking Hardware | Network Management | Server Virtualization

WHITE PAPER - As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Posted: May 27, 2009 | Published: May 1, 2009


Topics:  Business IT Alignment | Business Service Management | IT Auditing | IT Departments | IT Management | IT Managers | IT Service Management | ITIL | Security Best Practices | Security Managers

WHITE PAPER - Virtualization provides powerful, tangible ways to streamline many traditionally time-consuming processes and minimize the resources needed to deploy and manage IT resources. This white paper examines how Microsoft® customers are using virtualization technology to simplify their IT infrastructure, IT processes, and save money.
Posted: March 19, 2009 | Published: November 3, 2008


Topics:  Cost Benefit Analysis | IT Asset Management | IT Auditing | IT Best Practices | IT Governance | IT Infrastructure | IT Managers | IT Service Management | IT Spending | IT Systems | ITIL | Operating Systems