WHITE PAPER - This paper explains Ten hidden e-discovery hazards reviewing everything from databases and storage to instant messages and smartphones which can help ward off e-discovery surprises.
Posted: August 27, 2008 | Published: August 27, 2008


Topics:  Databases | Instant Messaging | Metadata | Storage Systems | VoIP

WHITE PAPER - Read this report to learn more about key industry tends for collaboration and social media, the best practices driving this emerging market segment, and how to identify the principle players in this market.
Posted: August 20, 2008 | Published: August 15, 2008


Topics:  Business Intelligence | Collaboration | Enterprise | Instant Messaging | Manufacturing | Social Networking | Web Conferencing Services

WHITE PAPER - Email Service Providers (ESPs) have improved their transactional email messaging capabilities to allow for more effective personalization, better brand exposure, and performance tracking. This paper explores the best practices for transactional email.
Posted: August 19, 2008 | Published: August 19, 2008


Topics:  Best Practices | CAN-SPAM Act of 2003 | Content Management | Customer Service | Email | Federal Trade Commission | Instant Messaging | Reporting Software | Security | Testing

WHITE PAPER - Improper data collection can jeopardize the admissibility or reliability of data and can result in substantial costs and potential sanctions. After reading this whitepaper you will fully understand the proper data collection process.
Posted: August 6, 2008 | Published: August 1, 2008


Topics:  Data Collection | Digital Asset Management | Electronic Discovery | Instant Messaging | Legal Compliance Software | Messaging Security | Messaging Software

WHITE PAPER - Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs.
Posted: July 31, 2008 | Published: July 1, 2008


Topics:  Communications Networks | Customer Service | Instant Messaging | Mobile Workers | SOA | Videoconferencing Services | Web Conferences | Web Services | Wireless Systems

WHITE PAPER - Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise.
Posted: July 15, 2008 | Published: June 1, 2008


Topics:  Collaboration | CRM | Domino | Enterprise | Instant Messaging | Inventory Management | IP Telephony | Marketing | Microsoft Exchange | Unified Messaging Systems

WHITE PAPER - Learn about collaboration capabilities such as unified communications and VoIP, enteprise instant messaging and web conferencing, as well as web 2.0 technologies.
Posted: July 1, 2008 | Published: June 1, 2007


Topics:  Business Systems | Collaboration | Enterprise | Groupware | Instant Messaging | Instant Messaging Software | ITIL | Productivity | Social Computing | Web Conferences | Web Conferencing Software

WHITE PAPER - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: July 1, 2008 | Published: June 1, 2008


Topics:  Collaboration | Instant Messaging | Mobile Device Management | Mobile IP | Mobile Workers | Telephony Systems | Unified Messaging | Virtual Offices | WAN | Wireless Networks

WHITE PAPER - Reconnex offers a solution with the functional breadth and depth needed to address the full lifecycle of information protection.
Posted: June 9, 2008 | Published: January 1, 2007


Topics:  Business Intelligence | Data Security | Databases | Digital Asset Management | ERP | Instant Messaging | Intellectual Property

WHITE PAPER - This paper tells us about the cost of e-mail security, and it also provide several advancements, several technologies that people can choose which would help them to address their e-mail security.
Posted: May 15, 2008 | Published: May 1, 2008


Topics:  Email | Email Security | Email Security Policies | Email Security Services | Email Security Software | Instant Messaging

WHITE PAPER - Working with colleagues, customers and partners scattered around the world is becoming more commonplace in many industries. However, this type of communication can be a nightmare if not properly managed.
Posted: April 20, 2008 | Published: April 1, 2008


Topics:  Business Process Management | Collaboration | Domino | Instant Messaging | Instant Messaging Software | Lotus Notes | Lotus Sametime | Web Conferences | Web Conferencing Services

WHITE PAPER - To learn how to develop appropriate policies for your organization and how to enforce them with mobile security and management tools, read this expert series of tips written by Mark Tauschek.
Posted: April 17, 2008 | Published: April 21, 2008


Topics:  Endpoint Security | Enterprise | Instant Messaging | Mobile Device Management | Mobile Security | Security Policies | Wireless Security | Wireless Telephones | WLAN

WHITE PAPER - If 55 percent of communication is determined by nonverbal cues, namely tone of voice and body language, how many important details are you missing in an e-mail exchange or teleconference? A TANDBERG/Roper ASW survey found that 56% o...
Posted: March 14, 2008 | Published: March 13, 2008


Topics:  Email | Instant Messaging | Videoconferencing Services | Web Conferencing Services

WHITE PAPER - This white paper provides an overview of the dramatic shift in communication brought about by social networking and discusses how some companies are already capitalizing on this revolution.
Posted: March 7, 2008 | Published: January 1, 2006


Topics:  Financial Services | Instant Messaging | Marketing | RSS | Social Networking

WHITE PAPER - Electronic transactions whether email, instant messaging or other communication methods, are legally binding and can be used and admitted in litigation. Check out E-Guide to learn best practices for ensuring that your organization is e-...
Posted: November 12, 2007 | Published: November 12, 2007


Topics:  Communications Networks | Compliance Best Practices | Email Archiving | Instant Messaging | Instant Messaging Software | Risk Assessment | Risk Management | Sarbanes-Oxley Compliance