WHITE PAPER - In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
Posted: November 23, 2009 | Published: November 23, 2009


Topics:  Document Management | Documentation | eGovernment | Enterprise Content Management | Information Management | Information Standards | Information Storage and Retrieval Systems

WHITE PAPER - In this paper – first in a three part series - we will examine the difficulties of working with keywords during a matter, the many challenges associated with relying on keyword search, and the cost and risk associated with attempting to “guess” one’s way to a relevant document set.
Posted: November 16, 2009 | Published: November 4, 2009


Topics:  Data Storage | Databases | Document Management | Documentation | Electronic Discovery | Email Archiving | Email Management | Legal Compliance Software

WHITE PAPER - With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.
Posted: July 20, 2009 | Published: July 20, 2009


Topics:  IP | IP Networks | IP Routers | Network Management | Network Performance | Networking

WHITE PAPER - This IBM white paper outlines the risks surrounding Web applications and reviews four layers of security needed in a strategy for end-to end Web protection.
Posted: October 27, 2009 | Published: July 10, 2009


Topics:  Globalization | Internet Security | Strategic Planning | Web Application Security | Web Applications Management | Web Protocols

WHITE PAPER - Safeguarding personally identifiable information (PII) and remaining in compliance with government regulations is a difficult challenge made easier with database tools from Embarcadero Technologies.
Posted: March 27, 2009 | Published: March 27, 2009


Topics:  Change Management | Database Management | Database Management Software | Database Security | Documentation | Personal Information Management Software | Regulatory Compliance | Security Standards | SQL Server | Storage Best Practices | Storage Management Software

WHITE PAPER - No longer a thing of the future, IP Convergence is now the cost of doing business. Unified Communications (UC) is the target destination for many enterprises. And while the concept is no longer new, IP convergence remains the first major step on that path.
Posted: September 8, 2009 | Published: September 2, 2009


Topics:  IP | IP Telephony | Network Management | Network Management Protocols | Network Management Software | Unified Messaging | Unified Messaging Systems | VoIP

WHITE PAPER - This white paper presents 10 common and devastating mistakes that project teams make in defining and managing requirements. More importantly, it discusses how to avoid these traps so you can get your requirements right and develop the right product on time and within budget.
Posted: November 4, 2009 | Published: October 30, 2009


Topics:  Budgeting | Business Management | Document Management | Documentation | Project Management | Project Management Software

WHITE PAPER - The purpose of this paper is to resolve any lingering questions you may have about ping and to take your understanding to the next level.
Posted: December 10, 2008 | Published: October 11, 2008


Topics:  Business Intelligence | Internet | Internet Applications Software | IP | Network Authentication Protocols | Network Management | UDP

WHITE PAPER - This paper describes the key business drivers for the creation and operation of the MCC, the critical functions of the MCC, and the basic principles for establishing an effective MCC organization.
Posted: January 31, 2008 | Published: January 1, 2007


Topics:  Change Management | Data Management | Data Migration | Fault Management | Internet Access | IP | QOS

WHITE PAPER - MPLS is a foundational technology that allows service providers and enterprise architects to offer state-of-the art networking to their customers.
Posted: January 23, 2009 | Published: January 23, 2009


Topics:  IP | MPLS | Network Management | Packet Switching | Routers | Systems Management

WHITE PAPER - This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm.
Posted: August 10, 2009 | Published: August 1, 2008


Topics:  Audit Trails | Best Practices | Compliance (Finance) | Disaster Recovery | Documentation | Information Management | Portfolio Management (Finance) | Regulations | Risk Assessment

WHITE PAPER - This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.
Posted: November 17, 2008 | Published: November 17, 2008


Topics:  Business Models | Capacity Planning | Collaboration | IP | Outsourcing | Telecommunications Carrier Systems | Telecommunications Services | Telephony Systems