EBOOK:
This report explores transitioning from reactive to proactive field service model, highlighting 5 priorities. Read on to understand them and to see how ServiceNow enhances operations by connecting teams, streamlining tasks, and empowering customers with its platform and Field Service Management app.
EZINE:
In this week's Computer Weekly, as the UK plummets down the international rankings for digital government, can its £400m identity system revitalise the UK's digital strategy? Read the issue now.
EZINE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
EZINE:
In this week's Computer Weekly, we talk to Mastercard about how the credit card giant is using new technologies to take digital payments into a new era. After months of unprecedented uncertainty, we ask CIOs how they are planning for the next 12 months. And we examine how the growth in remote working will affect IT salaries. Read the issue now.
EZINE:
In this week's Computer Weekly, a year after IR35 tax reforms were introduced, we assess the impact on the UK's IT talent pool – and it's not looking good. We examine the rise of industry clouds, and how they are changing the market. And we find out how London councils plan to work together on data and innovation. Read the issue now.
EZINE:
Computer Weekly's annual IT priorities survey was carried out before the arrival of Covid-19 disrupted business plans. It found that more than half of the IT leaders in the Benelux region expected budgets to be higher this year than last, and digital transformation was to be the main recipient of budget increases.
EZINE:
In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.
EZINE:
In this week's Computer Weekly, after hackers threatened to release data from a US law firm's celebrity clients, will people finally take cyber security seriously? Designing software for older users makes systems better for all – we examine how. And the IT chief at TSB explains how the bank recovered from its 2018 IT disaster. Read the issue now.
EGUIDE:
The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.
