EGUIDE:
Cloud and data technologies are allowing organizations to provide service levels not even dreamt of a few years ago. This guide looks at some examples of these technologies transforming organizations in South-East Asia.
WHITE PAPER:
What is B2B intent data and how can it help your organization? Inside, get a crash course on B2B intent data. Learn how B2B intent data can help your organization glean actionable insights, and uncover top intent use cases today.
EBOOK:
In this 14-page buyer's guide, Computer Weekly looks at how firms adapt to new behaviors, as well as utilize deep learning to gain better insights and use intelligent analytics apps to enhance interactions.
EGUIDE:
In this e-guide, learn how Microsoft is dominating the Software-as-a-Service space thanks to its strength in collaboration software and how the new generation of collaboration software could be stoking communication overload. Also, check out our chart comparing Slack, Microsoft Teams and Spark.
EGUIDE:
Southern Water has centralised its data specialists and overhauled its data management and business intelligence technology to support business decision-making at scale
EGUIDE:
Where once stood Big Data and Data Science, now stands AI and its younger sibling, Machine Learning. AI is red hot. And stuffed with jargon. Whether you are an IT professional looking to see how AI can benefit your organisation, or an entrepreneur looking to launch an AI-fuelled start up, this Jargon Buster will help to throw the trend into relief.
EBOOK:
The Nordic countries are renowned for being home to thriving tech startup scenes so it is hardly surprising that IT is a disruptive force in the region.
EZINE:
In this week's Computer Weekly, we find out how one ambulance service is using business intelligence tools to join up datasets to improve its response to the Covid-19 pandemic. Our latest buyer's guide examines video conferencing and collaboration. And we look at the benefits of real-time streaming data analytics. Read the issue now.
EGUIDE:
What's the key to a successful CX? Is it personalization, AI, chatbots—a combination of all the above— or something more? Inside, discover the key to creating a successful customer experience. Learn how chatbots are influencing the state of customer support, and explore how other emerging technology trends can improve your CX success rate.
