ESSENTIAL GUIDE:
This article in our Royal Holloway Security Series demonstrates how actionable data can be extracted from banking malware and how it can be used to defend against highly damaging cyber attacks from organised criminal gangs.
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
WHITE PAPER:
This white paper reveals five smarter banking solutions which can transform your infrastructure while reducing costs. In particular, see how smart service-oriented architecture (SOA) can provide the greater application connectivity to help financial institutions reach their goals.
WHITE PAPER:
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units.
PRODUCT LITERATURE:
Insurers are feeling the need to move from a silo view of operations centered along business lines to a seamless enterprise processing environment. Learn about managing new technology realities in this whitepaper.
WHITE PAPER:
Methods for capturing customer attention and loyalty may have changed over the years, but the basic DNA of business has not - a focus on establishing new customer relationships and retaining existing ones. This paper provides both a business & technology insight into the credit card customer service workflow.
WEBCAST:
Watch this webcast to learn how organizations in the financial services, communications, utilities, and retail industries are adopting business process management (BPM) software and using best practices to address their pertinent process challenges to deliver relevant business value.
CASE STUDY:
Independent Financial Concepts Group (IFGC) knew that they needed a solution to help them configure, secure and support the devices containing sensitive information at a low cost. Read on to learn who IFGC turned to in order to help them do just that.
WHITE PAPER:
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
WHITE PAPER:
This white paper explores the challenges modern financial institutions face when seeking to implement a smart lending strategy. Inside, learn about the unique methods and approaches available to help overcome these hurdles.
