EGUIDE:
This expert e-guide from SearchDataCenter.com is designed to help IT pros maintain efficiency without compromising service quality. Gain insight into how change management can free up time while improving availability and explore ten considerations for implementing this essential process.
WHITE PAPER:
Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!
WHITE PAPER:
Blue Coat’s WAN Optimization technology is especially well suited to improving response times and reducing bandwidth consumption for SAP users, by prioritizing SAP applications and guaranteeing performance over non-critical or recreational traffic.
WHITE PAPER:
Converged services are being deployed extensively in enterprises to take advantage of the advances in IP-based voice, data and video service offerings.
EGUIDE:
This e-guide takes an in-depth look at the critical requirements of the WAN video conferencing network design. Uncover best practices to ensure consistent, high-quality video service delivery across the WAN.
EGUIDE:
Server virtualization and virtual desktops can make configuring and managing storage systems a lot tougher. These 10 tips can help ease some of the stress caused by managing storage in a virtual environment.
WHITE PAPER:
This paper outlines the best practices for collecting network and application performance information over MPLS enabled wide area networks by using the nGenius Solution's Site Monitoring feature to monitor traffic flows destined for remote sites.
WHITE PAPER:
HP Insight Dynamics - VSE provides a single toolkit that helps in accelerating complex technology projects and simplifying daily operations.
WHITE PAPER:
Network performance problems bring everyone down. They drain productivity, spirits, and profits. But your IT resources and budget are limited. Really, what can you do? Read this paper to find out how to take control with a managed switch.