VIDEO - With just under 100 days to go to the Vancouver 2010 Olympic Winter Games, Magnus Alvarsson, chief integrator at Atos Origin explains what has been done so far and what lies ahead for the technology team. Watch this video to understand the remaining steps that must be taken to ensure the 2010 Olympics go off without any major problems.
Posted: November 24, 2009 | Premiered: November 12, 2009


Topics:  Change Management | Disaster Planning | Disaster Recovery | IT Best Practices | IT Infrastructure | IT Management | ITIL | Quality Control | Systems Management | Testing

VIDEO - Watch this video to learn some of the steps Atos Origin took to make sure the Beijing 2208 Olympic Games were successful and learn some of the steps they are taking for future Olympic Games, including Vancouver 2010 and London 2012.
Posted: November 24, 2009 | Premiered: November 24, 2009


Topics:  Change Management | Configuration Management | Data Quality | IT Infrastructure | IT Management | ITIL | Systems Management | Systems Management Services | Testing

SCREENCAST - Service Operation, the fourth book in the IT Infrastructure Library (ITIL) Version 3 publications, assists readers in developing management practices to ensure customers are satisfied and receive the value they expect. BMC experts have compiled an overview based on Service Operation, including valuable commentary, practical guidance and examples.
Posted: November 3, 2009 | Premiered: November 3, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | IT Infrastructure | IT Management | ITIL

PODCAST - This podcast educates information security and IT pros on the right tools and technologies to create a solid process that provides the data, insight and metrics you need to meet your compliance and business objectives.
Posted: October 27, 2009 | Premiered: October 27, 2009


Topics:  Change Management | Configuration Management | Cost Benefit Analysis | Information Security | Network Security | Patch Management | Security | Security Management | Strategic Planning | Vulnerability Management

VIDEO - Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem.
Posted: October 27, 2009 | Premiered: October 27, 2009


Topics:  Change Management | Information Security | IT Management | Network Management | Network Security | Security | Security Management | Security Managers

PODCAST - Companies with a flexible IT infrastructure credit their success to an ability to adapt to change. Listen to find new ways to lower IT complexity and improve operating efficiency in your company.
Posted: October 5, 2009 | Premiered: October 1, 2009


Topics:  Change Management | Configuration Management | IT Asset Management | IT Infrastructure | IT Management | ROI | TCO

WEBCAST - Tune into this webcast to discover why Tripwire should be your go-to solution for managing the configurations of your physical and virtual IT infrastructures.
Posted: October 5, 2009 | Premiered: October 5, 2009


Topics:  Change Management | Compliance (Systems Operations) | Compliance Audits | Configuration Management | IT Infrastructure | Regulatory Compliance | Security Management | Security Policies

VIDEOCAST - Check out this brief video to learn how Trend Micro is providing an integrated solution that addresses the complexity that results from companies that are more and more frequently combining security management and systems management teams.
Posted: August 26, 2009 | Premiered: August 26, 2009


Topics:  Change Management | Content Management | Endpoint Security | Mobile Workers | Remote Users | Security Management | Security Managers | Systems Management

VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Posted: August 17, 2009 | Premiered: August 7, 2009


Topics:  Best Practices | Business IT Alignment | Change Management | Help Desk Management Services | Infrastructure Services | ITIL | ROI | Service Level Management

WEBCAST - The Numara Track It! helpdesk/ asset management solution offers a fully integrated “Change Management” module that provides flexibility for seamless upgrades of services - hardware and software. Watch this webinar to learn how this comprehensive solution tool allows anyone to manage change from any location without the cost of...
Posted: June 8, 2009 | Premiered: June 8, 2009


Topics:  Asset Management Services | Change Management | Cost Benefit Analysis | Help Desk Management | Help Desk Management Services | Help Desk Software | IT Best Practices | IT Services | Software Licensing | Software Maintenance

WEBCAST - This webinar discusses the challenges in designing a change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. It also shows you how quickly Numara FootPrints Change Management helps effectively change, ensure compliance in IT, as well as other functional areas of your business.
Posted: February 19, 2009 | Premiered: February 19, 2009


Topics:  Change Management | Compliance (Finance) | Configuration Management | Infrastructure Management | Sarbanes-Oxley Compliance

WEBCAST - This webinar and service catalog demo will show you how Numara FootPrints Service Catalog will help your organization quickly provide an attractive menu of services tailored to your customers while providing transparency of service costs.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Business Intelligence | Change Management | Configuration Management | Customer Satisfaction | ITIL | Portfolio Management (IT Management)

WEBCAST - This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
Posted: January 6, 2009 | Premiered: January 6, 2009


Topics:  Change Management | Configuration Management | IT Asset Management | ITIL | Knowledge Management | Systems Management

WEBCAST - View this Webcast to explore the challenges in designing a workable change management process, defining approval workflows and to hear examples of creating audit trails for Sarbanes-Oxley compliance with respect to IT changes.
Posted: March 28, 2008 | Premiered: March 1, 2008


Topics:  Business Process Management | Change Management | Customer Service | Help Desk Management | Help Desk Software | Help Desks | Sarbanes-Oxley Compliance | Workflow Software