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Develop an ISO 27001-compliant Information Security Management System This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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	Finding the Way Home: How to Design Your At-Home Agent Framework sponsored by inContact WEBCAST - Join our guest speaker Krystal Sautter, of Moving Beyond the Bricks, as she outlines what it takes to get moving. Watch this webcast to learn how to use virtual infrastructure, staff for at-home positions and manage, train and coach home agents and evaluate your results. Posted: December 1, 2009 \| Premiered: December 1, 2009 Topics: Call Center Services \| Call Center Software \| Call Centers \| CRM \| Remote Access Protocols \| Remote Network Management \| Software as a Service \| Telecommunications Infrastructure \| Telecommuting \| VoIP

	Virtual Desktops: Improving Security and Availability sponsored by HP, Vmware and AMD WEBCAST - In this webcast, learn how virtual desktop implementation can ensure data security and uphold legal compliance standards. Discover how to execute best practices for data backup and offsite storage. Gain insight into how desktop virtualization can be utilized to improve data security and availability. Posted: September 24, 2009 \| Premiered: September 24, 2009 Topics: Continuous Data Protection \| Data Security \| Desktop Management \| Desktop Virtualization \| Information Security \| Regulatory Compliance \| Remote Access Protocols \| Security \| Virtual Desktop Infrastructure \| VMware \| VMware Infrastructure 3

	Simplify and Automate Desktop Management with Virtualization sponsored by HP, Vmware and AMD WEBCAST - There are two sides to desktop business continuity: users' needs and IT management. Users need on-demand accessibility of their desktops, applications and data. IT managers must limit complexity caused by supporting diverse users and hardware. This webcast discusses how to automate and simplify virtual desktop management to improve efficiency. Posted: September 10, 2009 \| Premiered: September 10, 2009 Topics: Business Continuity Planning \| Data Centers \| Desktop Applications Management \| Desktop Management \| Desktop Virtualization \| Disaster Recovery \| Enterprise Application Integration Middleware \| IT Infrastructure \| Remote Access Protocols \| Virtual Desktop Infrastructure \| VMware

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