WEBCAST - In this webcast, discover how to achieve greater virtualization maturity, from clearer visibility to higher service levels in your VMware environment. Learn how to identify where your company fits in the virtualization maturity model and find virtualization tools that enable optimal IT performance.
Posted: November 13, 2009 | Premiered: November 13, 2009


Topics:  Business IT Alignment | Capacity Planning | Data Center Infrastructure Efficiency | Data Center Management | IT Management | Mobile Workers | Server Consolidation | Server Virtualization | Service Level Management | VMware

WEBCAST - In this webcast, Sharon Taylor, Chief Architect of ITIL V3, shares her tips for building a Service Catalog. Sharon gives practical advice on setting up a Service Catalog as well as the associated challenges and benefits.
Posted: November 12, 2009 | Premiered: November 5, 2009


Topics:  Business Service Management | Cataloging (Information Management) | Customer Service | IT Infrastructure | IT Service Management | IT Services | Service Level Management | SLA

WEBCAST - This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
Posted: November 3, 2009 | Premiered: November 3, 2009


Topics:  Capacity Planning | Data Center Infrastructure Efficiency | Data Center Management | IT Infrastructure | Network Management | Network Performance | ROI | Server Virtualization | Service Level Management | Systems Management | VMware

WEBCAST - User demand for infrastructure and services has increased at a much greater rate over the past few decades than IT resources available, thus causing an IT service delivery gap. Learn how Surgient's self-service platform can bridge that gap.
Posted: October 28, 2009 | Premiered: October 28, 2009


Topics:  IT Infrastructure | IT Services | IT Spending | Self-Service Applications Software | Server Management | Server Provisioning | Service Level Management | SLA | User Needs Assessments | Virtual Machine

WEBCAST - In this webcast, learn about a unified approach to IT management. Discover how to decrease complexity introduced by virtualization and cloud computing to ensure optimal performance of your virtual and physical environments.
Posted: October 16, 2009 | Premiered: October 16, 2009


Topics:  Applications Management | Cloud Computing | Data Centers | IT Infrastructure | ITIL | Network Monitoring | Reporting Software | Server Virtualization | Service Level Management | Virtual Machine Monitor

WEBCAST - This webinar will discuss the benefits of virtualizing Citrix XenServer as well as show how fortifying XenApp and XenServer with Marathon Technologies' everRun software will give you the confidence to increase your SLAs for your most critical XenApp deployments and protect your Citrix License Server and Data Store from downtime.
Posted: September 10, 2009 | Premiered: September 10, 2009


Topics:  Application Infrastructure | Application Performance Management | Citrix XenServer | Downtime | High Availability | Server Consolidation | Server Virtualization | Service Level Management | SLA | SLA Management Services | Virtual Desktop Infrastructure | VM

VIDEO - In an exclusive interview with Sharon Taylor, you'll hear her address the negative user comments about ITIL V3, the improved potential for ROI and the new V3 certification path.
Posted: August 17, 2009 | Premiered: August 7, 2009


Topics:  Best Practices | Business IT Alignment | Change Management | Help Desk Management Services | Infrastructure Services | ITIL | ROI | Service Level Management

VIDEO - The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program.
Posted: July 29, 2009 | Premiered: July 28, 2009


Topics:  Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | Data Governance | Data Security | Governance, Risk, Compliance (GRC) | Information Security | Laws | Outsourcing | Regulations | Regulatory Compliance | Risk Assessment | Risk Management | Security | Security Best Practices | Security Infrastructure | Security Management | Security Policies | Service Level Management

PODCAST - Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.
Posted: July 29, 2009 | Premiered: July 28, 2009


Topics:  Compliance (Systems Operations) | Compliance Audits | Compliance Best Practices | Data Governance | Data Security | Governance, Risk, Compliance (GRC) | Information Security | Laws | Outsourcing | Regulations | Regulatory Compliance | Risk Assessment | Risk Management | Security | Security Best Practices | Security Infrastructure | Security Management | Security Policies | Service Level Management

WEBCAST - In this session, you'll learn how to leverage the new features and functionality of JBoss Enterprise SOA Platform v5.0 to rapidly and cost-effectively develop, deploy and manage SOA-based solutions that solve real problems now.
Posted: July 17, 2009 | Premiered: July 17, 2009


Topics:  Business Management | Business Performance Management | Business Service Management | Service Level Management | SOA | SOA Governance | SOAP

WEBCAST - Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking.
Posted: April 1, 2008 | Premiered: March 1, 2008


Topics:  Auditing (Finance) | Business Process Automation Software | Business Process Management | Compliance Software | IT Asset Management | IT Asset Management Software | Service Level Management | Vendors