WHITE PAPER - This white paper demonstrates how Real-time Feedback Analytics (RFA) has very high ROIs, even under conservative estimates, both in absolute terms and relative to the many productivity investments.
Posted: November 25, 2009 | Published: November 24, 2009


Topics:  Business Intelligence | Business Management | Business Process Management | Economic Environment | Investments | ROI | TCO

WHITE PAPER - Enterprises are always seeking to cut costs and optimize resource utilization. Now, in this harsh economic climate, the need is more compelling than ever. This paper highlights potential savings exceeding $5,000,000 per year for each 1,000 employees through the application of Microsoft Unified Communications to your business and IT operations.
Posted: November 20, 2009 | Published: August 1, 2009


Topics:  Collaboration | Communications Hardware | Communications Systems | Economic Environment | Microsoft Exchange | Microsoft Office | Mobile Workers | Teleconferencing Software | Unified Messaging | VoIP | Web Conferences

WHITE PAPER - This white paper from ZapThink discusses how organizations can quickly benefit from SOA, regardless of the economic climate.
Posted: November 11, 2009 | Published: December 28, 2008


Topics:  Economic Environment | SOA | Software Architectures | Software Configuration Management | Software Infrastructure | Software Migration

WHITE PAPER - This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  CIOs | Customer Satisfaction | Data Migration | Economic Environment | Enterprise Applications Software | Linux | SQL Server | Systems Management | TCO | UNIX | Windows Server 2003

WHITE PAPER - Project portfolio management solutions, such as those from Oracle, enable project leaders to successfully manage risk, even in this volatile climate. They also enable companies to identify the best strategies for pursuing existing projects and to identify the most-promising future projects for investment.
Posted: October 9, 2009 | Published: March 1, 2009


Topics:  Economic Environment | Oracle (Product) | Portfolio Management (IT Management) | Project Management | Project Management Software | Project Portfolio Management

WHITE PAPER - In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
Posted: September 15, 2009 | Published: April 8, 2009


Topics:  CRM | CRM Analytics | CRM Services | Customer Data Management | Customer Interaction Services | Customer Loyalty | Customer Retention | Customer Satisfaction | Economic Environment

WHITE PAPER - With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
Posted: September 8, 2009 | Published: September 9, 2009


Topics:  Economic Environment | Messaging Middleware | Microsoft Exchange | Telecommuting | Teleconferences | Unified Messaging | VoIP

WHITE PAPER - To provide relief and encourage continued growth, the U.S. Congress recently passed the Recovery Act-legislation that offers economic help to small businesses to help them to survive and thrive. Read the following Q+A to learn how businesses can take advantage of stimulus funds.
Posted: August 14, 2009 | Published: August 14, 2009


Topics:  Business Continuity Planning | Economic Environment | Financial Management | Financing | Loans | Small Businesses | SMBs

WHITE PAPER - In a challenging economy, the price paid for bad decisions can be dire. Even average decisions can cost your organization dearly. See how information sweet spots and performance management can help you not only weather the storm, but be better prepared to steer your way with greater agility into the upturn.
Posted: July 20, 2009 | Published: March 11, 2009


Topics:  Business Intelligence | Business Management | Business Performance Management | Business Process Management | Business Service Management | Business Structures | Economic Environment | Enterprise Resource Management | Performance Testing

WHITE PAPER - With the current economic state the way it is CIOs must rethink how they manage IT costs and operations. This white paper will take a closer look at how virtualization can help cut down the costs as well as improve efficiency of the data center.
Posted: July 2, 2009 | Published: June 1, 2009


Topics:  Budgeting | CIOs | Data Center Consolidation | Data Center Design | Data Center Infrastructure Efficiency | Economic Environment | Server Virtualization | Server Virtualization Software | TCO

WHITE PAPER - As the following pages will demonstrate, the evidence is that improving Business Transaction Assurance presents a real bottom-line opportunity and is moving high up the business agenda. However, companies' current systems are not equipped with the necessary tools to manage and control such transactions.
Posted: June 30, 2009 | Published: April 1, 2009


Topics:  Customer Satisfaction | Economic Environment | IT Infrastructure | Leisure Industry | Telecommunications Industry | Transaction Processing Services | Travel Industry

WHITE PAPER - With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.
Posted: June 26, 2009 | Published: April 1, 2009


Topics:  Business Intelligence | Economic Environment | Investments | IT Governance | IT Management | Lean Production | Risk Management | Scalability Testing | Service Level Management

WHITE PAPER - More than ever, business and IT must collaborate to meet current business realities. Significantly, CIOs must map out long-term strategies that address business plans over the next three to five years, with the delivery of high-quality IT services as a key element of strategic planning. Read this white paper to learn more.
Posted: June 22, 2009 | Published: June 1, 2009


Topics:  Business Process Management | CIOs | Economic Environment | IT Asset Management | IT Governance | IT Infrastructure | IT Management | IT Outsourcing Services | IT Services | IT Spending | IT Systems

WHITE PAPER - Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
Posted: June 22, 2009 | Published: April 1, 2009


Topics:  Best Practices | Business Intelligence | Customer Satisfaction | Economic Environment | IT Spending | Service Level Management | SLA | Strategic Planning | TCO

WHITE PAPER - This paper discusses how an organization can Survive poor economic conditions with strategic thinking and use of Project ERP by managing a downturn like a variance in a project.
Posted: June 19, 2009 | Published: May 22, 2009


Topics:  Economic Environment | ERP | ERP Software | Manufacturing | Manufacturing Execution Systems | Manufacturing Systems | Project Management | Project Management Software