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Develop an ISO 27001-compliant Information Security Management System
This useful guide clarifies the steps you have to follow to develop an ISO 27001-compliant ISMS. Each step is integral in how secure your information security system is.

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sponsored by Rohati Systems

WHITE PAPER - Read this whitepaper to learn how CIOs can make sure that credentialed users can access the IT resources they need while hackers and criminals are locked out. Learn how entitlement management promises granular access control while strengthening security.
Posted: August 22, 2008 | Published: August 22, 2008

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Topics:  Access Control | Authentication | Authorization | Identity Management | IT Infrastructure | IT Managers | Mobile Workers | Security | SOA


sponsored by Avaya Inc.

WHITE PAPER - In an executive interview, Avaya's Humphrey D. Chen discusses the role of mobility solutions as catalysts for worker productivity and customer satisfaction in the Financial Services industry.
Posted: August 22, 2008 | Published: August 22, 2008

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Topics:  Customer Satisfaction | Financial Services | Mobile Device Management | Mobile Workers | Security | VoIP | Wi-Fi


sponsored by BlackBerry

WHITE PAPER - This whitepaper discusses best practices for managing your BlackBerry Enterprise Server running on Lotus Domino. Take a tour of the administrative features and tools that can make your job easier. This session is a must for any BlackBerry administrator.
Posted: August 18, 2008 | Published: August 18, 2008

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Topics:  Authentication | Best Practices | Handheld Device Security | Mobile Device Management | Mobile Workers | PDA | Regulatory Compliance | SQL Server | Troubleshooting


sponsored by Sage (UK) Limited

WHITE PAPER - This white paper on CRM discusses data synchronisation, which enables mobile users to access up to date corporate data on their "disconnected" devices.
Posted: August 14, 2008 | Published: August 14, 2008

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Topics:  CRM Software | Databases | Internet | LAN | Laptop Computers | Mobile CRM | Mobile Workers | WAN


sponsored by Dialcom

WHITE PAPER - Increased virtualization is driving the need for organizations to invest in tools to enable distributed workers to effectively communicate and collaborate. Unified Communications can increase revenue and employee productivity while reducing costs.
Posted: July 31, 2008 | Published: July 1, 2008

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Topics:  Communications Networks | Customer Service | Instant Messaging | Mobile Workers | SOA | Videoconferencing Services | Web Conferences | Web Services | Wireless Systems


sponsored by Avaya Inc.

WHITE PAPER - Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
Posted: July 1, 2008 | Published: June 1, 2008

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Topics:  Collaboration | Instant Messaging | Mobile Device Management | Mobile IP | Mobile Workers | Telephony Systems | Unified Messaging | Virtual Offices | WAN | Wireless Networks


sponsored by NetMotion Wireless

WHITE PAPER - The intent of this Yankee Group Report is to identify the secure mobile solutions available in the market, and how these technologies map back to the requirements of today's mobile enterprise.
Posted: June 27, 2008 | Published: January 1, 2008

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Topics:  Mobile Device Management | Mobile Workers | Productivity | ROI | Wireless Computing | Wireless Systems


sponsored by Fiberlink Communications

WHITE PAPER - This white paper discusses a new approach to Network Access Control that overcomes both of these shortcomings of conventional NAC products.
Posted: June 5, 2008 | Published: June 5, 2008

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Topics:  Data Encryption | Mobile Workers | Network Infrastructure | Network Security | VPN


sponsored by Fiberlink Communications

WHITE PAPER - This document will explain how Fiberlink's Extend360 Agent™ can simplify secure connectivity to corporate WLANs, home wireless networks, and roaming WiFi and mobile data networks.
Posted: June 5, 2008 | Published: June 5, 2008

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Topics:  Dashboards | Enterprise | Mobile Workers | Networking | Security | Wi-Fi | Wireless Networks | WLAN


sponsored by OQO, Inc

WHITE PAPER - Gain insight into a new approach to enterprise mobility solutions that assist in the ease of application deployment, while reducing TCO.
Posted: June 5, 2008 | Published: May 1, 2008

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Topics:  3G Wireless | Enterprise Systems | ERP | Mobile CRM | Mobile Workers | Remote Access Software | Remote Computing | Remote Office Connectivity | Remote Users | TCO


sponsored by Avaya Inc.

WHITE PAPER - This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
Posted: June 2, 2008 | Published: January 1, 2008

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Topics:  Authentication | Contact Centers | Mobile Workers | Telecommuting | Teleconferences | Training


sponsored by Citrix Online - GotoAssist

WHITE PAPER - This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.
Posted: May 20, 2008 | Published: January 1, 2007

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Topics:  Customer Service | Customer Support | Hardware | Mobile CRM | Mobile Device Management | Mobile Workers | Quality of Service | ROI | Web Self-Service


sponsored by F5 Networks

WHITE PAPER - If you are worried about the performance of your web applications, you are not alone. Learn how F5's approach to Application Delivery Networking eliminates the bottlenecks inherent in browsers, in the network, and in the data center.
Posted: April 28, 2008 | Published: August 1, 2007

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Topics:  Application Deployment | Application Performance Management | Architectures | Data Centers | Mobile Workers | Networking | Performance Testing | Secure Content Management | WAN


sponsored by F5 Networks

WHITE PAPER - IMS is a whole new way to deliver multimedia regardless of the device or the access medium. This paper will change the way you relate to an increasingly digital world.
Posted: April 28, 2008 | Published: August 1, 2007

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Topics:  Mobile Device Management | Mobile Device Management Software | Mobile IP | Mobile Workers | Wireless Application Development | Wireless Applications Software | Wireless Computing | Wireless Networks | Wireless Security | Wireless Systems


sponsored by F5 Networks

WHITE PAPER - Microsoft SharePoint, Oracle Portal, Microsoft Outlook Web Access, and Siebel CRM 7.7 are applications critical to today's organizations. This paper shows how today's web acceleration products reduce bandwidth and increase efficiency.
Posted: April 28, 2008 | Published: April 28, 2008

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Topics:  Caching | Content Management | Mobile Workers | Web Application Security | Web Applications Management | Web Caching Appliances


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6 Top Support Issues that Keep Execs Awake at Night
sponsored by Citrix Online - GotoAssist

This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.

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