WHITE PAPER - Virtually every IT services business is in the evaluation, planning or implementation phase of a managed services program, and yet very few manage to deliver true high-value services to their customers. This whitepaper discusses the major obstacles to becoming an MSP and how to overcome them so that your organization can enjoy the business benefits
Posted: December 1, 2009 | Published: December 1, 2009


Topics:  Customer Service | Management Service Providers | Network Management | Network Monitoring | Service Level Management | SMBs | Systems Management

WHITE PAPER - While PC prices continue to fall, the total cost of using PCs remains high, when the cost of the deployment activities themselves is considered. To help companies optimize their PC deployment process, Dell has developed a series of offerings that can be used to simplify the deployment process and reduce the time needed to deploy PCs.
Posted: November 25, 2009 | Published: October 1, 2009


Topics:  Computer Hardware | Enterprise Computers | IT Asset Management | IT Management | IT Managers | IT Services | Systems Management

WHITE PAPER - Read this whitepaper to learn how truly future-proofing your environment involves a comprehensive approach and engagement with newer technologies and methods, aligning them with overall best practices —and strengthening your ability to innovate.
Posted: November 23, 2009 | Published: November 23, 2009


Topics:  Business IT Alignment | High Performance Computing | IT Management | Microprocessors | Server Virtualization | Service Level Management | Systems Management

WHITE PAPER - Microsoft® Windows Server® 2008 R2 represents a significant milestone in Microsoft's ongoing efforts to help customers streamline the management of their unique IT infrastructures. Read this white paper to learn how to manage Windows Server 2008 R2.
Posted: November 23, 2009 | Published: August 1, 2009


Topics:  IT Infrastructure | IT Management | IT Managers | Microsoft Hyper-V | Server Management | Systems Management | Virtual Machine | Windows Server Software

WHITE PAPER - This whitepaper provides an overview of the networking architecture for VMware® Infrastructure 3 on Dell™ PowerEdge blade servers. It provides best practices for deploying and configuring your network in the VMware environment.
Posted: November 17, 2009 | Published: April 1, 2009


Topics:  Blade Servers | Network Architectures | Network Best Practices | Network Management | Network Managers | Networking | Systems Management | VMware | VMware Infrastructure 3

WHITE PAPER - In this profile you will explore how to maximize future investment returns in more detail and review the key requirements for optimization solutions. You'll then be introduced to the Virtualization Management Maturity Model, an assessment and planning guide for achieving greater operational efficiency at any stage of virtualization.
Posted: November 17, 2009 | Published: November 17, 2009


Topics:  Data Center Infrastructure Efficiency | Data Center Management | Data Management Software | ROI | Server Consolidation | Server Virtualization | Service Level Management | Systems Management | Virtual Desktop Infrastructure

WHITE PAPER - The commissioning process flow is described and critical success factors are discussed. The commissioning process inputs and outputs are also placed in context with other key data center project process phases and steps.
Posted: November 2, 2009 | Published: November 2, 2009


Topics:  Cooling Capacity | Data Center Design | Data Center Infrastructure Efficiency | Downtime | Power Generation Equipment | Systems Management

WHITE PAPER - This paper examines the concept that preparing for economic recovery is not something that can wait; it is something that businesses should plan for now. It will introduce enterprise application migration strategies that can be considered within any organization and also emphasize the importance of forward thinking and planning in down economy.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  CIOs | Customer Satisfaction | Data Migration | Economic Environment | Enterprise Applications Software | Linux | SQL Server | Systems Management | TCO | UNIX | Windows Server 2003

WHITE PAPER - This whitepaper provides the 4 best practices that IT leaders of ROBO organizations need to consider when virtualizing their businesses, providing ROI tips and establishing a roadmap for reducing the Total Cost of Ownership for virtualizing the distributed ROBO environment.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  Data Center Management | Distributed Computing | Downtime | High Availability | IT Best Practices | IT Infrastructure | Network Management | Remote Offices | ROBO | ROI | Server Management | Server Virtualization | Systems Management | TCO

WHITE PAPER - This whitepaper outlines the benefits derived and the costs associated with virtualization in the Remote Offices/Branch Offices, in the classic model versus the proposed model.
Posted: October 27, 2009 | Published: October 27, 2009


Topics:  Data Center Consolidation | Data Centers | High Availability | IT Infrastructure | Microsoft Hyper-V | SAN | Server Consolidation | Server Management | Server Provisioning | Server Virtualization | SLA | SMBs | Systems Management | TCO | VM | WAN

WHITE PAPER - Read this paper to learn Niel Nickolaisen's proven model for strategic and tactical alignment of IT with business objectives - enabling IT to do more for the business with less. By implementing all four components of Niel's model, IT can dramatically reduce system downtime and closely align their efforts and investments with business priorities.
Posted: October 26, 2009 | Published: October 26, 2009


Topics:  Change Management | Downtime | High Availability | IT Best Practices | IT Spending | Systems Management | Systems Management Software | Windows Server Software

WHITE PAPER - High-density (HD) zones enable new technologies and unlock the doors to data center efficiency. APC® by Schneider Electric lets you deploy an HD environment anytime, anywhere. Learn how you can achieve this with APC's HD solutions.
Posted: October 23, 2009 | Published: October 23, 2009


Topics:  Data Center Infrastructure Efficiency | Data Center Management | Data Centers | Downtime | High Availability | Server Virtualization | Systems Management

WHITE PAPER - This paper examines the development costs, ongoing staffing costs, and hardware costs associated with modernizing your business-critical AS/400 applications. It will also discuss how the resulting environment can assist organizations to deliver new and competitive business services as well as reduce IT administrative costs.
Posted: October 19, 2009 | Published: March 25, 2009


Topics:  Business Intelligence | Business Process Management | SOA | SOA Governance | Systems Management | Systems Management Software | Systems Operations | TCO

WHITE PAPER - Learn how leading companies are improving product development by managing requirements across multiple disciplines!
Posted: October 6, 2009 | Published: October 6, 2009


Topics:  Compliance Best Practices | Product Development | Regulatory Compliance | Systems Integration | Systems Management